Define subflows for success plays

concept australia Updated Sep 10, 2026 1 min read account-lifecycle-config-subflow.md

Before you create a success play, you must define a subflow and add it to the Definition Records table.

For instructions on creating a subflow, see Create a flow, subflow, or action in Workflow Studio. After you have created the subflow, follow these steps to add it to the Definition Records table.

Navigate to All and enter sn_acct_lc_definition_record.list in the Search filter.
In the Definition Records page, select New.
In the form, fill the fields.

Field	Description
Flow	Select the subflow you have created.
Category	Select the category with which the subflow is to be associated.
State	The state of the definition record. This can be:- Draft Published Closed Cancelled
Title	Enter a title for this definition record.
Description	Enter a description for this definition record.

4. Select **Submit**.

Parent Topic:Create a success play

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---
title: Define subflows for success plays
description: Before you create a success play, you must define a subflow and add it to the Definition Records table.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/acct-lifecycle-events/account-lifecycle-config-subflow.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create a success play, Manage engagements, Customer success, Use, Customer Success Management]
---

# Define subflows for success plays

Before you create a success play, you must define a subflow and add it to the Definition Records table.

For instructions on creating a subflow, see [Create a flow, subflow, or action in Workflow Studio](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/integrate-applications/create-acl-flowdesigner.md). After you have created the subflow, follow these steps to add it to the Definition Records table.

1.  Navigate to **All** and enter `sn_acct_lc_definition_record.list` in the Search filter.
2.  In the Definition Records page, select **New**.
3.  In the form, fill the fields.

<table id="table_w24_qff_1cc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Flow

</td><td>

Select the subflow you have created.

</td></tr><tr><td>

Category

</td><td>

Select the category with which the subflow is to be associated.

</td></tr><tr><td>

State

</td><td>

The state of the definition record. This can be:-   Draft
-   Published
-   Closed
-   Cancelled


</td></tr><tr><td>

Title

</td><td>

Enter a title for this definition record.

</td></tr><tr><td>

Description

</td><td>

Enter a description for this definition record.

</td></tr></tbody>
</table>4.  Select **Submit**.

**Parent Topic:**[Create a success play](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-create-success-play.md)