Create a success blueprint
Create a success blueprint to define the success objectives, primary success outcomes, and success initiatives for an engagement.
The procedure for creating a success blueprint depends on whether a published template is available for the product. For an overview of the success blueprint feature and guidance on choosing between the two paths, see Success blueprint.
You can create a success blueprint in the following ways:
-
Create a success blueprint from a template
Create a success blueprint from a template to add success objectives and outcomes to an engagement. -
Create a success blueprint manually
Create a success blueprint by adding success objectives, primary success outcomes, and success initiatives directly, without using a template.
Parent Topic:Manage engagements
--- title: Create a success blueprint description: Create a success blueprint to define the success objectives, primary success outcomes, and success initiatives for an engagement. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/acct-lifecycle-events/account-lifecycle-create-success-blueprint.html release: australia topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Manage engagements, Customer success, Use, Customer Success Management] --- # Create a success blueprint Create a success blueprint to define the success objectives, primary success outcomes, and success initiatives for an engagement. The procedure for creating a success blueprint depends on whether a published template is available for the product. For an overview of the success blueprint feature and guidance on choosing between the two paths, see [Success blueprint](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-success-blueprint.md). You can create a success blueprint in the following ways: - [Create a success blueprint from a template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-create-blueprint.md) - [Create a success blueprint manually](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-create-blueprint-manual.md) - **[Create a success blueprint from a template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-create-blueprint.md)** Create a success blueprint from a template to add success objectives and outcomes to an engagement. - **[Create a success blueprint manually](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-create-blueprint-manual.md)** Create a success blueprint by adding success objectives, primary success outcomes, and success initiatives directly, without using a template. **Parent Topic:**[Manage engagements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-manage-engage.md)
| title | Create a success blueprint |
| description | Create a success blueprint to define the success objectives, primary success outcomes, and success initiatives for an engagement. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/acct-lifecycle-events/account-lifecycle-create-success-blueprint.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage engagementsCustomer successUseCustomer Success Management |