Dashboards

---
title: Dashboards
description: Monitor engagement health, portfolio performance, and risk trends using the customer success dashboards.
locale: en-us
canonical_url: https://www.servicenow.com/docs/r/australia/acct-lifecycle-events/account-lifecycle-dashboards.html
release: australia
topic_type: concept
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Customer success, Use, Customer Success Management]
---

# Dashboards

Monitor engagement health, portfolio performance, and risk trends using the customer success dashboards.

Customer success dashboards provide visibility into your engagement portfolio. Use the available dashboards to track key metrics, identify accounts that need attention, and analyze trends across your customer base.

-   **[Success report dashboard overview](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-success-report-overview.md)**  
The success report dashboard helps customer success managers manage the overall customer portfolio.
-   **[Success portfolio overview](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-success-landing.md)**  
Get an overall view of your success portfolio including your engagements, account status, escalations, and risks.
-   **[ServiceNow Otto for Telecommunications, Media, and Technology \(TMT\) monitor engagement health agentic workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/now-assist-tmt-monitor-health.md)**  
Monitor engagement health scores and metric trends. The workflow generates risk signals when a decline is detected.
-   **[Analyze metric data trend using ServiceNow Otto for Telecommunications, Media, and Technology \(TMT\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/now-assist-tmt-analyze-metric-trend.md)**  
Retrieves and analyzes health metric data for an engagement.
-   **[Risk portfolio dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-risk-portfolio.md)**  
Get an overall view of all active risks, top risk categories, and the risk scope of all engagements with which you’re associated.

**Parent Topic:**[Customer success](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-use-cust-success.md)