Skill inputs for playbook skills

---
title: Skill inputs for playbook skills
description: Table and field inputs for the customer play and internal play summarization skills.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/acct-lifecycle-events/account-lifecycle-otto-skill-inputs-playbooks.html
release: australia
topic_type: reference
last_updated: "2026-09-22"
reading_time_minutes: 1
keywords: [skill inputs, playbook]
breadcrumb: [Skill inputs, Reference, Customer Success Management]
---

# Skill inputs for playbook skills

Table and field inputs for the customer play and internal play summarization skills.

## Customer play summarization skill

Includes the inputs that identify the table and fields used when a customer play summary is generated.

<table id="table_inputs_customer_play_1"><thead><tr><th>

Input

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Input table

</td><td>

Customer play

</td></tr><tr><td>

Input fields

</td><td>

-   Engagement
-   Account
-   Progress
-   Days remaining
-   Squad
-   Contact
-   Short description
-   Description
-   Product

</td></tr></tbody>
</table>|Related table|Input fields|
|-------------|------------|
|Success task|State, Short description, Description, Due date|
|Meeting details|State, Name, Meeting start time, Meeting end time|

## Internal play summarization skill

Includes the inputs that identify the table and fields used when an internal play summary is generated.

<table id="table_inputs_internal_play_1"><thead><tr><th>

Input

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Input table

</td><td>

Internal play

</td></tr><tr><td>

Input fields

</td><td>

-   Engagement
-   Account
-   Progress
-   Squad
-   Contract
-   Short description
-   Description
-   Product
-   Days remaining

</td></tr></tbody>
</table>|Input|Description|
|-----|-----------|
|Input table|Internal play task|
|Input fields|State, Short description, Description, Due date, Days remaining|

**Parent Topic:**[Skill inputs for ServiceNow Otto for Customer Success Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/acct-lifecycle-events/account-lifecycle-otto-skill-inputs-reference.md)