NowChatSDK class - Android

concept australia Updated Sep 10, 2026 1 min read NowChatSDKAndroidAPI.md

The NowChatService class provides the function necessary to create a NowChatService that interacts with NowChat. NowChat provides the ability to embed Live Agent and Virtual Agent within your application.

For additional information on Live Agent and Virtual Agent, see Virtual Agent.

Parent Topic:Mobile SDK - Android

NowChatSDK - makeChatService(instanceURL: URL, nowChatSdkCallbacks)

Creates a NowChat service. This is a suspend function.

Name	Type	Description
instanceURL	URL	URL of the ServiceNow instance that the NowChatService should interact with.
nowChatSdkCallbacks	NowChatSdkCallbacks	Callbacks for the host application to use to configure the NowChatService.

Type	Description
None

JavaScript

@Inject lateinit var sdkSettingsProvider: Provider<NowSDKSettings>@Inject lateinit var chatCallbacks: SampleAppNowChatSDKCallbacks
private fun launchChat() {  binding.progressBar.visibility = View.VISIBLE
  NowChatSDK.makeChatService(    URL(sdkSettingsProvider.get().instanceBaseURL),    chatCallbacks  ) .onSuccess {    it.start(this, chatCallbacks.nowChatThemeColors) }  } .onFailure {     Log.e("NowChat", "Unable to launch chat: $it")  }}

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---
title: NowChatSDK class - Android
description: The NowChatService class provides the function necessary to create a NowChatService that interacts with NowChat. NowChat provides the ability to embed Live Agent and Virtual Agent within your application.Creates a NowChat service. This is a suspend function.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/api-reference/cllent-mobile-api-reference/NowChatSDKAndroidAPI.html
release: australia
product: Cllent Mobile API Reference
classification: cllent-mobile-api-reference
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Mobile SDK - Android, Mobile SDK API reference, API reference, API implementation and reference]
---

# NowChatSDK class- Android

The NowChatService class provides the function necessary to create a NowChatService that interacts with NowChat. NowChat provides the ability to embed Live Agent and Virtual Agent within your application.

For additional information on Live Agent and Virtual Agent, see [Virtual Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/virtual-agent-landing-page.md).

**Parent Topic:**[Mobile SDK - Android](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/cllent-mobile-api-reference/MobileSDKAndroidAPI.md)

## NowChatSDK - makeChatService\(instanceURL: URL, nowChatSdkCallbacks\)

Creates a NowChat service. This is a suspend function.

|Name|Type|Description|
|----|----|-----------|
|instanceURL|[URL](https://developer.android.com/reference/kotlin/java/net/URL.html)|URL of the ServiceNow instance that the NowChatService should interact with.|
|nowChatSdkCallbacks|[NowChatSdkCallbacks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/cllent-mobile-api-reference/NowChatSdkCallbacksAndroidInt.md)|Callbacks for the host application to use to configure the NowChatService.|

|Type|Description|
|----|-----------|
|None| |

```
@Inject lateinit var sdkSettingsProvider: Provider<NowSDKSettings>
@Inject lateinit var chatCallbacks: SampleAppNowChatSDKCallbacks

private fun launchChat() {
  binding.progressBar.visibility = View.VISIBLE

  NowChatSDK.makeChatService(
    URL(sdkSettingsProvider.get().instanceBaseURL),
    chatCallbacks
  ) .onSuccess {
    it.start(this, chatCallbacks.nowChatThemeColors) }
  } .onFailure {
     Log.e("NowChat", "Unable to launch chat: $it")
  }
}
```