ConnectActionResponse - Global
concept australia Updated Sep 10, 2026 1 min read c_ConnectActionResponseAPI.md
The ConnectActionResponse API provides a method to create a glide record.
The ConnectActionResponse methods are accessed through a global object (response) that is available only in Connect action scripts.
Parent Topic:Server API reference
ConnectActionResponse - newRecord(String table, Object values, String view)
Create a GlideRecord in the specified table with the specified values.
Opens a form in the UI based upon the table, which replaces the Table and Document fields in the Live Group Profile record for the associated conversation.
| Name | Type | Description |
|---|---|---|
| table | String | Name of the table where the record is to be added. |
| values | Object | An object of name value pairs where the names are field names in the table and the values are the field values. |
| view | String | The form view to load. This parameter is optional. |
| Type | Description |
|---|---|
| void |
JavaScript
response.newRecord("incident", { short_description: conversation.document.short_description || "", caller_id: conversation.document.opened_by});46 lines · 1.8 KB
---
title: ConnectActionResponse - Global
description: The ConnectActionResponse API provides a method to create a glide record.Create a GlideRecord in the specified table with the specified values.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/api-reference/server-api-reference/c\_ConnectActionResponseAPI.html
release: australia
product: Server API Reference
classification: server-api-reference
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Server API reference, API reference, API implementation and reference]
---
# ConnectActionResponse- Global
The ConnectActionResponse API provides a method to create a glide record.
The ConnectActionResponse methods are accessed through a global object \(response\) that is available only in Connect action scripts.
**Parent Topic:**[Server API reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/server-api-reference/api-server.md)
## ConnectActionResponse - newRecord\(String table, Object values, String view\)
Create a GlideRecord in the specified table with the specified values.
Opens a form in the UI based upon the table, which replaces the **Table** and **Document** fields in the Live Group Profile record for the associated conversation.
|Name|Type|Description|
|----|----|-----------|
|table|String|Name of the table where the record is to be added.|
|values|Object|An object of name value pairs where the names are field names in the table and the values are the field values.|
|view|String|The form view to load. This parameter is optional.|
|Type|Description|
|----|-----------|
|void| |
```
response.newRecord("incident", {
short_description: conversation.document.short_description || "",
caller_id: conversation.document.opened_by
});
```
| title | ConnectActionResponse - Global |
| description | The ConnectActionResponse API provides a method to create a glide record.Create a GlideRecord in the specified table with the specified values. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/api-reference/server-api-reference/c\_ConnectActionResponseAPI.html |
| release | australia |
| product | Server API Reference |
| classification | server-api-reference |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Server API referenceAPI referenceAPI implementation and reference |