Enable basic authentication for outbound SOAP
task australia Updated Sep 10, 2026 1 min read t_BasicAuthentication.md
If the endpoint requires a user name and password, you can provide credentials using basic authentication.
Before you begin
Role required: web_service_admin
Procedure
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Navigate to All > System Web Services > Outbound > SOAP Message.
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Select a SOAP message record.
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In the SOAP Message Functions related list, select a function.
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Select Use basic auth.
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Enter a user name in the Basic auth user ID field.
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Enter the password for that user in Basic auth user password.
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Click Update.
Parent Topic:Outbound SOAP security
42 lines · 1.3 KB
--- title: Enable basic authentication for outbound SOAP description: If the endpoint requires a user name and password, you can provide credentials using basic authentication. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/api-reference/web-services/t\_BasicAuthentication.html release: australia product: Web Services classification: web-services topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Outbound SOAP security, SOAP, Outbound, Web services, API implementation, API implementation and reference] --- # Enable basic authentication for outbound SOAP If the endpoint requires a user name and password, you can provide credentials using basic authentication. ## Before you begin Role required: web\_service\_admin ## Procedure 1. Navigate to **All** > **System Web Services** > **Outbound** > **SOAP Message**. 2. Select a SOAP message record. 3. In the SOAP Message Functions related list, select a function. 4. Select **Use basic auth**. 5. Enter a user name in the Basic auth user ID field. 6. Enter the password for that user in Basic auth user password. 7. Click **Update**. **Parent Topic:**[Outbound SOAP security](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/c_OutboundSOAPSecurity.md)
| title | Enable basic authentication for outbound SOAP |
| description | If the endpoint requires a user name and password, you can provide credentials using basic authentication. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/api-reference/web-services/t\_BasicAuthentication.html |
| release | australia |
| product | Web Services |
| classification | web-services |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Outbound SOAP securitySOAPOutboundWeb servicesAPI implementationAPI implementation and reference |