Enable mutual authentication

task australia Updated Sep 10, 2026 1 min read t_EnableMutualAuth.md
Raw file servicenow.com

You can configure a SOAP or REST message for mutual authentication using a protocol profile.

Before you begin

Role required: web_service_admin or admin

Procedure

  1. Navigate to All > System Web Services > Outbound > SOAP Message or REST Message.

  2. Select a message record.

  3. Select the Use mutual authentication check box.

  4. In the Protocol profile field, select a protocol profile configured for mutual authentication.

  5. Click Update.

Parent Topic:Outbound web service mutual authentication

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