Enable mutual authentication
task australia Updated Sep 10, 2026 1 min read t_EnableMutualAuth.md
You can configure a SOAP or REST message for mutual authentication using a protocol profile.
Before you begin
Role required: web_service_admin or admin
Procedure
-
Navigate to All > System Web Services > Outbound > SOAP Message or REST Message.
-
Select a message record.
-
Select the Use mutual authentication check box.
-
In the Protocol profile field, select a protocol profile configured for mutual authentication.
-
Click Update.
Parent Topic:Outbound web service mutual authentication
38 lines · 1.2 KB
--- title: Enable mutual authentication description: You can configure a SOAP or REST message for mutual authentication using a protocol profile. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/api-reference/web-services/t\_EnableMutualAuth.html release: australia product: Web Services classification: web-services topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Mutual authentication, Outbound, Web services, API implementation, API implementation and reference] --- # Enable mutual authentication You can configure a SOAP or REST message for mutual authentication using a protocol profile. ## Before you begin Role required: web\_service\_admin or admin ## Procedure 1. Navigate to **All** > **System Web Services** > **Outbound** > **SOAP Message** or **REST Message**. 2. Select a message record. 3. Select the **Use mutual authentication** check box. 4. In the **Protocol profile** field, select a protocol profile configured for mutual authentication. 5. Click **Update**. **Parent Topic:**[Outbound web service mutual authentication](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/c_OutboundWebServicesMutualAuth.md)
| title | Enable mutual authentication |
| description | You can configure a SOAP or REST message for mutual authentication using a protocol profile. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/api-reference/web-services/t\_EnableMutualAuth.html |
| release | australia |
| product | Web Services |
| classification | web-services |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Mutual authenticationOutboundWeb servicesAPI implementationAPI implementation and reference |