Mark service accounts as internal integration users
Allow internal integration communications to bypass the WSS authentication requirement by marking their user accounts as internal integration users.
Before you begin
Role required: admin
About this task
When WS-Security is enabled, authentication is required for all SOAP requests including internal integration communications such as the MID Server, ODBC Driver, Remote Update Sets, and high availability cloning. SOAP requests for these internal integration communications cannot implement WS-Security due to technical implications. If your instance uses these SOAP interfaces, you can allow them to bypass the WS-Security authentication requirement by marking their user accounts as internal integration users.
Note: Any web services other than ODBC, MID Server, Remote Update Sets, or high availability cloning must implement WS-Security headers when WS-Security is enabled.
Procedure
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Navigate to All > User Administration > Users.
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Select the user account for the MID Server or ODBC Driver.
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Configure the form to add the Internal Integration User field.
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Select the Internal Integration User check box.
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Click Update.
Parent Topic:Enable WS-Security verification
Related topics
--- title: Mark service accounts as internal integration users description: Allow internal integration communications to bypass the WSS authentication requirement by marking their user accounts as internal integration users. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/api-reference/web-services/t\_MarkSvcAcctsAsInternalIntegUsers.html release: australia product: Web Services classification: web-services topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Enable WS-Security verification, SOAP web service, Inbound, Web services, API implementation, API implementation and reference] --- # Mark service accounts as internal integration users Allow internal integration communications to bypass the WSS authentication requirement by marking their user accounts as internal integration users. ## Before you begin Role required: admin ## About this task When WS-Security is enabled, authentication is required for all SOAP requests including internal integration communications such as the MID Server, ODBC Driver, Remote Update Sets, and high availability cloning. SOAP requests for these internal integration communications cannot implement WS-Security due to technical implications. If your instance uses these SOAP interfaces, you can allow them to bypass the WS-Security authentication requirement by marking their user accounts as internal integration users. **Note:** Any web services other than ODBC, MID Server, Remote Update Sets, or high availability cloning must implement WS-Security headers when WS-Security is enabled. ## Procedure 1. Navigate to **All** > **User Administration** > **Users**. 2. Select the user account for the MID Server or ODBC Driver. 3. Configure the form to add the **Internal Integration User** field. 4. Select the **Internal Integration User** check box. 5. Click **Update**. **Parent Topic:**[Enable WS-Security verification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/t_EnableWS-SecurityVerification.md) **Related topics** [Enable WS-Security verification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/t_EnableWS-SecurityVerification.md) [WS-Security](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/c_SOAPWebService.md)
| title | Mark service accounts as internal integration users |
| description | Allow internal integration communications to bypass the WSS authentication requirement by marking their user accounts as internal integration users. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/api-reference/web-services/t\_MarkSvcAcctsAsInternalIntegUsers.html |
| release | australia |
| product | Web Services |
| classification | web-services |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Enable WS-Security verificationSOAP web serviceInboundWeb servicesAPI implementationAPI implementation and reference |