Test the ODBC driver
After configuring the ODBC driver, test that the driver can connect to the base instance as the ODBC user and can query data from a target table.
Before you begin
You must have administrator-level access for the Windows computer on which you want to test the ODBC driver.
About this task
To test the connection, run the ODBC Administrator program.
Procedure
-
In Windows, navigate to Start > Programs > ServiceNow ODBC > ODBC Administrator.
The ServiceNow ODBC data source is installed as a system data source.
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Select the System DSN tab, and then select the ServiceNow data source.
-
Click Configure.
[Omitted image "ServiceNowDataSource.png"] Alt text: ServiceNow system data source
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Click Test Connect in the ODBC driver Setup dialog box.
[Omitted image "TestConnect.png"] Alt text: Test data source connection
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Enter the login credentials.
These are the usual ServiceNow base system login credentials for the ODBC user you created.
[Omitted image "DataSourceLogOn.png"] Alt text: Log on to data source
-
Click OK to log in to the data source.
-
Click OK again when the success message appears.
- Generate logs for debugging
If you experience unexpected behavior when using the ODBC driver, you can enable debug logging and generate debug logs to help identify the issue. - Test a query
To verify that the user has the appropriate permissions to send requests to the instance using ODBC, run a query using Interactive SQL. - ODBC troubleshooting
Review these troubleshooting resources to resolve issues with the ODBC driver.
Parent Topic:Create data sources from other apps using ODBC driver
Related topics
---
title: Test the ODBC driver
description: After configuring the ODBC driver, test that the driver can connect to the base instance as the ODBC user and can query data from a target table.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/api-reference/web-services/t\_TestingTheODBCDriver.html
release: australia
product: Web Services
classification: web-services
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create data sources from other apps using ODBC driver, Additional integration resources, Web services, API implementation, API implementation and reference]
---
# Test the ODBC driver
After configuring the ODBC driver, test that the driver can connect to the base instance as the ODBC user and can query data from a target table.
## Before you begin
You must have administrator-level access for the Windows computer on which you want to test the ODBC driver.
## About this task
To test the connection, run the ODBC Administrator program.
## Procedure
1. In Windows, navigate to **Start** > **Programs** > **ServiceNow ODBC** > **ODBC Administrator**.
The ServiceNow ODBC data source is installed as a system data source.
2. Select the **System DSN** tab, and then select the **ServiceNow** data source.
3. Click **Configure**.
\[Omitted image "ServiceNowDataSource.png"\] Alt text: ServiceNow system data source
4. Click **Test Connect** in the ODBC driver Setup dialog box.
\[Omitted image "TestConnect.png"\] Alt text: Test data source connection
5. Enter the login credentials.
These are the usual ServiceNow base system login credentials for the ODBC user you created.
\[Omitted image "DataSourceLogOn.png"\] Alt text: Log on to data source
6. Click **OK** to log in to the data source.
7. Click **OK** again when the success message appears.
- **[Generate logs for debugging](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/t_GenerateDebugLogs.md)**
If you experience unexpected behavior when using the ODBC driver, you can enable debug logging and generate debug logs to help identify the issue.
- **[Test a query](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/t_TestingAQuery.md)**
To verify that the user has the appropriate permissions to send requests to the instance using ODBC, run a query using Interactive SQL.
- **[ODBC troubleshooting](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/odbc-troubleshooting.md)**
Review these troubleshooting resources to resolve issues with the ODBC driver.
**Parent Topic:**[Create data sources from other apps using ODBC driver](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/c_ODBCDriver.md)
**Related topics**
[Configure the ODBC driver](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/api-reference/web-services/t_ConfigureTheODBCDriver.md)
| title | Test the ODBC driver |
| description | After configuring the ODBC driver, test that the driver can connect to the base instance as the ODBC user and can query data from a target table. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/api-reference/web-services/t\_TestingTheODBCDriver.html |
| release | australia |
| product | Web Services |
| classification | web-services |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create data sources from other apps using ODBC driverAdditional integration resourcesWeb servicesAPI implementationAPI implementation and reference |