Access the Credit Dashboard

task australia Updated Oct 6, 2026 1 min read aiwfp-access-credit-dashboard.md
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Access the Credit Dashboard to learn about your AI Workflow Factory Prime credit usage.

Before you begin

You must have the AI Workflow Factory Prime application entitled and installed on your instance to access the Credit Dashboard. AI Workflow Factory Prime is available in the ServiceNow Store. For more information, see the following resources:

Important: The Credit Dashboard contains a known error in which the dashboard doesn't populate with data until specific scheduled jobs run, which sometimes occur up to 24 hours after the installation. See Troubleshooting the Credit Dashboard for more information.

Role required: none

Procedure

  1. Navigate to All > AI Workflow Factory Prime Credit Dashboard > Credit Dashboard.

  2. Use the dashboard to explore your credit usage.

    • Select the Overall usage tab or the Capability breakdown tab to see different information about your credit usage.
    • Select a time range using the week, month 3 months, 6 months, or year buttons.
    • Export a report.
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