Exploring the App Engine Management Center

concept australia Updated Sep 10, 2026 5 min read exploring-aemc.md
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Learn about how the App Engine Management Center (AEMC) can help to centralize and streamline your application development and governance at scale.

App Engine Management Center overview

The App Engine Management Center (AEMC) is a powerful tool that innovates and unifies the application development, deployment, and governance experience. AEMC contains all of the features that you need to manage application development within your organization, from idea submission to deployment and then monitoring the app. AEMC supports development by enabling admins to manage requests for new apps, delegated development and collaboration permissions, and assign licenses for Developer Sandboxes. Admins can also oversee the deployment process for custom apps across their organization, with setup and control for several deployment options, including App Engine pipelines, ReleaseOps, and standalone pipelines.

App Engine Management Center product tiers

There are tiered versions of the AEMC application. The base platform version of AEMC is available for free from the ServiceNow Store with access to standard set of AEMC features. A premium version of AEMC requires a paid subscription and has more features. Check your entitlements to determine whether you have access to AEMC platform or subscription features.

AI features in AEMC

Note: Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.

AEMC contains AI features that enable you to regenerate release notes. For more information, see Generate release notes.

ReleaseOps in AEMC

ReleaseOps is now integrated into AEMC. ReleaseOps automates and enhances the process of deploying changes, customizations, and custom applications on the ServiceNow AI Platform. To learn more about ReleaseOps, see Exploring ReleaseOps.

Developers working with update sets in version 28.1.2 of ServiceNow Studio and later can trigger ReleaseOps deployments directly within the development environment.

In development environments where full support isn’t available yet, such as App Engine Studio and Creator Studio, you can still take advantage of ReleaseOps features in AEMC by migrating your existing App Engine pipeline to ReleaseOps. For more information about migrating to ReleaseOps, see the following resources:

App Engine Management Center users

User

Description

Citizen and pro developers

  • Apply for citizen development to submit ideas for new applications.
  • Submit collaboration requests to enable relevant stakeholders to be involved in the application development process.
  • Submit applications for review.

App Engine admins

  • Configure pipelines that are tailored to an organization's unique needs.
  • Manage which user groups have access to development tools by reviewing application intake and collaboration requests.
  • Manage application deployment requests and testing, verifying that applications are ready to be moved to staging and production instances.
## App Engine Management Center workflow

The workflow for managing app development and deployment through an App Engine pipeline using the App Engine Management Center is outlined in the following list:

  1. Developers submit ideas for new applications to build.
  2. App Engine admins review and approve application intake requests.
  3. Developers and collaborators build custom applications using App Engine product offerings.
  4. Once an app is ready, developers submit the app for review.
  5. App Engine admins review and approve deployment requests, moving the app through their organization's unique pipeline.
  6. App Engine admins review test suite logs to verify that the application is ready to be deployed to production instances.
  7. App Engine admins approve apps for deployment to production instances.

What to explore next

To learn more about configuring and using App Engine Management Center, see:

  • Configuring AEMC

  • Using AEMC

  • App Engine Management Center user interface
    Learn about the App Engine Management Center user interface.

  • Deployment process in AEMC
    Learn about the deployment process in AEMC.

  • Deployment requests in AEMC
    AEMC enables you to deploy changes to production through deployment requests. Learn more about what deployment requests are and where to view them in AEMC. Starting with version 28.2.1 of AEMC, you can also manage ReleaseOps deployment requests from AEMC.

  • Testing applications in AEMC
    Testing an application helps to ensure the viability of the changes on the production instance. Learn about how testing works in AEMC and the different kinds of tests that automatically run during the deployment process.

  • App Readiness and Compliance Report
    App Engine Admins can use the App Readiness and Compliance Report dashboard to check if the apps they’re creating are ready to go live.

  • Migrating App Engine pipelines to ReleaseOps
    Starting with version 28.2.1 of AEMC, you can migrate your existing App Engine pipelines to ReleaseOps. Learn more about the migration process and benefits of migrating to ReleaseOps.

  • Get help with App Engine Management Center
    To get help with App Engine Management Center, your ServiceNow instance, plugins, permissions, and more, watch a short video to contact the ServiceNow admin who works in your company.

Parent Topic:App Engine Management Center

Keywords App Engine Management CenterAEMCCustom app governanceGoverning app developmentDeploy applications
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