Connect ServiceNow Arc to Microsoft 365

---
title: Connect ServiceNow Arc to Microsoft 365
description: Connect your Microsoft account so ServiceNow Arc can work with your mail, calendar, Microsoft OneDrive files, and Teams chats and channels. After you connect, you can ask Arc to draft and send email, schedule meetings, find files, and post to Microsoft Teams.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/connect-cowork-microsoft.html
release: australia
topic_type: task
last_updated: "2026-09-27"
reading_time_minutes: 1
breadcrumb: [Connectors in ServiceNow Arc, Use, ServiceNow Arc, Extend, AI Workflow Factory Prime, Agentic app development, Building applications]
---

# Connect ServiceNow Arc to Microsoft 365

Connect your Microsoft account so ServiceNow Arc can work with your mail, calendar, Microsoft OneDrive files, and Teams chats and channels. After you connect, you can ask Arc to draft and send email, schedule meetings, find files, and post to Microsoft Teams.

## Before you begin

Role required: sn\_app\_arc.user

## About this task

Your organization must configure the Microsoft 365 app.

## Procedure

1.  From your user name, navigate to **Settings** > **Connectors**.

2.  Select **Add**.

3.  From the Connector type list, select **Microsoft 365**.

4.  Select **Connect Microsoft 365**.

5.  Select your Microsoft account.

6.  Complete your organization's identity verification.

7.  When Authorization Successful appears, close the browser tab and return to ServiceNow Arc.


**Parent Topic:**[Connectors in ServiceNow Arc](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/connectors-in-cowork.md)