Get help with Developer Sandboxes

---
title: Get help with Developer Sandboxes
description: To get help with Developer Sandboxes, your ServiceNow instance, plugins, permissions, and more, watch a short video to contact the ServiceNow admin who works in your company. You can also check some helpful resources.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/developer-sandboxes/dev-sbx-get-help.html
release: australia
product: Developer Sandboxes
classification: developer-sandboxes
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Explore, Developer Sandboxes, Build, AI Workflow Factory Prime, Agentic app development, Building applications]
---

# Get help with Developer Sandboxes

To get help with Developer Sandboxes, your ServiceNow instance, plugins, permissions, and more, watch a short video to contact the ServiceNow admin who works in your company. You can also check some helpful resources.

## Get help now from your Now Support administrator

The ServiceNow admin in your company can help you with things like activating plugins, kicking off upgrades, unlocking accounts, updating user permissions, and much more.

\[Omitted video\] Description: How to get help from your admin

## Helpful resources

ServiceNow resources that can provide you with helpful information include:

-   **\[Omitted image "dcx-icon-partner.svg"\] Developer Sandboxes: FAQ and Getting Started Guide**

    [Browse frequently asked questions and other tips for getting started](https://www.servicenow.com/community/app-engine-blog/developer-sandboxes-faq-and-getting-started-guide/ba-p/3433961)

-   **Take the Developer Sandboxes Basics course**

    [Developer Sandboxes on ServiceNow University](https://learning.servicenow.com/lxp/en/app-engine/developer-sandbox-basics-english-zurich?id=learning_course_prev&course_id=4bc515cf97047a503845f3f0f053af16&s=1&ssa=3)

-   **\[Omitted image "dcx-icon-impact.svg"\] Now Learning Course: Developer Sandbox Basics**

    [Community post on the Now Learning course](https://www.servicenow.com/community/app-engine-blog/now-learning-course-developer-sandbox-basics/ba-p/3394661)


**Parent Topic:**[Exploring Developer Sandboxes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/developer-sandboxes/exploring-sandboxes.md)