Developing your application

concept australia Updated Sep 10, 2026 5 min read developing-applications.md
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Build a custom application to meet the business needs of your organization. Choose a builder for the type of user experience or workflow that you want to create.

## Which app builder should I use?

Use the following table to choose the app building experience that matches your role and technical background.

Tool

Users

Features

Build Agent: Build an app using natural language prompts.

Developers of all experience levels (from low-code to Platform and source code)

Build full-stack applications via a conversational interface.You can use Build Agent in ServiceNow Studio and the ServiceNow IDE to generate a complete ServiceNow scoped or global application. For more information, see Exploring Build Agent.

ServiceNow Studio: Build and deliver apps in a unified environment.

Citizen developers, Platform developers

Build apps in a unified development environment.ServiceNow Studio provides streamlined navigation, integrated low-code tools, and built-in tracking and packaging so you can develop and ship apps faster. Use Build Agent in ServiceNow Studio to create and update apps with a conversational interaction.

For more information, see Exploring ServiceNow Studio.

## Agentic development on the ServiceNow AI Platform

Build applications with ServiceNow Studio

Build apps smarter and deliver them faster with the new ServiceNow Studio. ServiceNow Studio empowers platform developers with a modern, unified environment for building on the ServiceNow AI Platform. ServiceNow Studio features streamlined navigation to applications and metadata, integrated low-code tools, efficient tracking and packaging of development work that accelerates development processes and enhances productivity.

Develop in sandbox environments

Use Developer Sandboxes to create isolated development environments where users can develop on the ServiceNow AI Platform in parallel. Sandboxes are temporary because they drift from the base instance configuration the longer they exist. Sandboxes support Git-based workflows of the software development life cycle and help reduce conflicts.

Builder library

Each builder fulfills a specific need or produces a specific type of data, such as Decision Builder, UI Builder, and Workspace Builder. For a complete list of builders, see Builder Library.

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