Download AI Desktop Actions installer for adaptive desktop actions

task australia Updated Sep 10, 2026 1 min read download-agentic-desktop-installer-adaptive.md
Raw file servicenow.com

Download and install the AI Desktop Actions installer on your macOS machine for running adaptive desktop actions.

Before you begin

  • This task must be completed in the ServiceNow instance.
  • Administrator privileges are required to install the AI Desktop Actions installer on the macOS system.

Role required: sn_aia.admin or now_assist_panel_user

Procedure

  1. Navigate to All > AI Desktop Actions > Downloads.

  2. On the AI Desktop Actions Downloads page, do any of the following actions to download the required application for macOS:

    • Select the download icon ([Omitted image "image.rpa-hub-download-icon"] Alt text:).
    • Select the copy link ([Omitted image "image.rpa-hub-copyurl-icon"] Alt text:). In a browser, right-click and select the Paste and go option. [Omitted image "agentic-desktop-download-msi.png"] Alt text: Downloads page showing available installer files.

    The system might prompt you to save or open the file.

  3. Run the application installation file (.pkg file).

  4. Follow the onscreen instructions to complete the installation.

    AI Desktop Actions is installed for all users by default, but you can choose to install it for your account only or specify a disk location during setup.

What to do next

Parent Topic:Configuring AI Desktop Actions for adaptive desktop actions for desktop and web

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