Examples of creating desktop actions

---
title: Examples of creating desktop actions
description: Learn the key concepts and workflow for creating end-to-end desktop actions and building automations for your desktop environments.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/examples-of-agentic-desktop-automation.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [use]
breadcrumb: [AI Desktop Actions, Extend, AI Workflow Factory Prime, Agentic app development, Building applications]
---

# Examples of creating desktop actions

Learn the key concepts and workflow for creating end-to-end desktop actions and building automations for your desktop environments.

The tasks that you can automate are done manually on desktop-native applications and repetitive in nature. Here are examples:

-   **[Badge management automation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/example-badging-magmt-concept-ad.md)**

    Shows how an HR team automates the end-to-end workflow for issuing, replacing, and disabling badges for their employees.

-   **[Shipping order processing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/example-shipping-magmt-concept-ad.md)**

    Demonstrates how to extract order data from Excel, interact with a shipping management tool, and complete the data processing life cycle.