Download and install ServiceNow Arc for macOS

task australia Updated Sep 24, 2026 1 min read install-cowork.md

Raw file servicenow.com

Install ServiceNow Arc on a Mac with an M-series processor to use the AI desktop agent on your computer.

Before you begin

Role required: sn_app_arc.admin or sn_app_arc.user

About this task

To install Arc on Windows, see Download and install Arc on Windows.

Procedure

Navigate to All > ServiceNow Arc > Downloads.
Download the Mac installer.
Go to your Downloads folder and select ServiceNow Arc installer package.
Open the ServiceNow Arc installer package.
On the Introduction screen, select Continue.
On the Installation Type screen, select Install to perform a standard installation in your home folder.
Select Change Install Location to select a destination.
On the Destination Select screen, select how you want to install the software.
- Install for all users of this computer: Installs Arc for every user account on the computer.
- Install for me only: Installs Arc in your home folder. Only you can use the software.
- Install on a specific disk: Installs Arc on a disk that you choose.
Select Continue.
After the installation completes, select Close.

What to do next

After you install Arc, it keeps itself up to date. It checks for updates at startup, and when you check for updates from Settings.

Parent Topic:Configuring ServiceNow Arc

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---
title: Download and install ServiceNow Arc for macOS
description: Install ServiceNow Arc on a Mac with an M-series processor to use the AI desktop agent on your computer.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/install-cowork.html
release: australia
topic_type: task
last_updated: "2026-09-24"
reading_time_minutes: 1
breadcrumb: [Configure, ServiceNow Arc, Extend, AI Workflow Factory Prime, Agentic app development, Building applications]
---

# Download and install ServiceNow Arc for macOS

Install ServiceNow Arc on a Mac with an M-series processor to use the AI desktop agent on your computer.

## Before you begin

Role required: sn\_app\_arc.admin or sn\_app\_arc.user

## About this task

To install Arc on Windows, see [Download and install Arc on Windows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/install-arc-windows.md).

## Procedure

1. Navigate to **All** &gt; **ServiceNow Arc** &gt; **Downloads**.

2. Download the Mac installer.

3. Go to your **Downloads** folder and select ServiceNow Arc installer package.

4. Open the ServiceNow Arc installer package.

5. On the Introduction screen, select **Continue**.

6. On the Installation Type screen, select **Install** to perform a standard installation in your home folder.

7. Select **Change Install Location** to select a destination.

8. On the Destination Select screen, select how you want to install the software.

- Install for all users of this computer: Installs Arc for every user account on the computer.
- Install for me only: Installs Arc in your home folder. Only you can use the software.
- Install on a specific disk: Installs Arc on a disk that you choose.
9. Select **Continue**.

10. After the installation completes, select **Close**.

## What to do next

After you install Arc, it keeps itself up to date. It checks for updates at startup, and when you check for updates from **Settings**.

**Parent Topic:**[Configuring ServiceNow Arc](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/servicenow-cowork-configuring.md)