Download and install .Net Desktop Runtime for AI Desktop Actions

task australia Updated Sep 10, 2026 1 min read install-dot-network-framework-ad.md
Raw file servicenow.com

Reduce setup time and prevent installation errors by downloading and installing .Net Desktop Runtime following the instructions.

Before you begin

Ensure that you have installed the AI Desktop Actions MSI. For more information, see Download AI Desktop Actions installer for defined desktop actions.

Role required: admin

About this task

The AI Desktop Actions installer guides you through installation of .NET Desktop Runtime during the setup.

Procedure

  1. Copy the following script to your clipboard.

    PowerShell
    Write-Host "--- Initializing Agentic Environment Setup ---" -ForegroundColor Cyan$ErrorActionPreference = "Stop"
    $downloadUrl = "https://dot.net/v1/dotnet-install.ps1"$workingDir = $PSScriptRoot$scriptPath = Join-Path $workingDir "dotnet-install.ps1"
    try {    Write-Host "[1/3] Downloading official Microsoft installer..." -ForegroundColor Yellow    Invoke-WebRequest -Uri $downloadUrl -OutFile $scriptPath
        Write-Host "[2/3] Installing .NET 9.0.10..." -ForegroundColor Yellow    Set-Location $workingDir
        & .\dotnet-install.ps1 `        -Architecture x64 `        -InstallDir "C:\Program Files\dotnet\" `        -Runtime windowsdesktop `        -Version 9.0.10
        & .\dotnet-install.ps1 `        -Architecture x64 `        -InstallDir "C:\Program Files\dotnet\" `        -Runtime dotnet `        -Version 9.0.10
        Write-Host ""    Write-Host "--- SUCCESS: System is ready for Agentic Desktop ---" -ForegroundColor Green}catch {    Write-Host ""    Write-Host "--- ERROR: Installation failed ---" -ForegroundColor Red    Write-Host $_.Exception.Message -ForegroundColor Red}
    Write-Host ""Write-Host "Press any key to exit..."$null = $Host.UI.RawUI.ReadKey("NoEcho,IncludeKeyDown")
  2. Paste the script in any text editor.

  3. Save the file with a .ps1 extension.

    1. Select File > Save As.

    2. In the File name field, enter a name and save the file with a .ps1 extension.

      Example: myscript.ps1

    3. Set Save as type to All Files (.).

    4. Choose a location such as Documents or Desktop.

    5. Select Save.

  4. Run the script in Windows PowerShell.

    1. Select Start.

    2. Search for Windows PowerShell.

    3. Select Run as administrator.

    4. Use the cd command to move to the folder where you saved the script.

      Example:

      Shell
      cd C:\Users\YourName\Documents
    5. Run the script by entering the following command.

      Example:

      Text
      .\myscript.ps1

Result

.NET Desktop Runtime is downloaded and installed on your system.

What to do next

Use AI Desktop Actions to design desktop actions. For more information, see Defined desktop actions in AI Desktop Actions.

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