Install Lux Lab

task australia Updated Sep 30, 2026 2 min read installing-lux-lab.md
Raw file servicenow.com

Install Lux Lab on macOS or Windows from the ServiceNow® Developer Store. On first launch, a guided setup takes you through environment, agent, and instance sign-in steps.

Before you begin

Role required: admin

You need a ServiceNow® developer account to sign in to the ServiceNow Developer Store.

Verify that your machine meets the minimum requirements in the following tables. The recommended specifications aren't required. However, the recommended specifications support running the dev server, agent chat, and preview panel simultaneously.

Requirement Minimum Recommended
OS version macOS 12 (Monterey) or later macOS 13 (Ventura) or later
Processor Apple Silicon (M1 or later) Apple Silicon M2 or later
RAM 8 GB 16 GB or more
Disk space 2 GB free 10 GB or more free
Requirement Minimum Recommended
OS version Windows 10 (64-bit) or later Windows 11
Processor Intel Core i5 or AMD Ryzen 5 Intel Core i7 or AMD Ryzen 7 or better
RAM 8 GB 16 GB or more
Disk space 2 GB free 10 GB or more free

Lux Lab also requires the following:

  • Node.js v24 or later, for local build tooling
  • pnpm v10 or later, the recommended package manager
  • Git v2.30 or later
  • An active internet connection, for instance connectivity and agent features

About this task

Download the Lux Lab app using the following links.

Procedure

  1. macOS

    1. Download the Lux Lab .dmg installer using the following link.

      Lux Lab for macOs.

    2. Open the .dmg file.

    3. Drag Lux Lab into your /Applications folder.

    4. If macOS displays a security prompt on first launch, select Open Anyway in System Settings > Privacy & Security.

      Lux Lab opens and prompts you to sign in.

  2. Windows

    1. Download the Lux Lab .exe installer using the following link.

      Lux Lab for Windows.

    2. Run the installer.

    3. Follow the on-screen prompts.

    4. When the installer completes, launch Lux Lab from the Start menu or the desktop shortcut.

Result

Lux Lab is installed. On first launch, a guided setup screen takes you through three steps before you reach the app: Environment, Agents, and Instance Sign-in.

What to do next

To complete setup, connect Lux Lab to your instance; this step is required, because you can't reach the app without it. For the procedure, see Connect Lux Lab to an instance.

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