Turn notifications on or off in Arc

task australia Updated Oct 26, 2026 1 min read manage-notification-settings.md
Raw file servicenow.com

Choose whether Arc notifies you about approvals, requests for your input, and schedules, and check that macOS lets Arc show notifications.

Before you begin

Role required: sn_app_arc.user

About this task

You can turn each type of notification on or off, depending on what you want to hear about.

Procedure

  1. In Arc, select your name at the bottom of the sidebar, and then select Settings.

  2. Select Notifications.

  3. Under Delivery, turn each setting on or off.

    • Desktop notifications: Turns all notifications on or off.
    • Approvals: Notifies you when an approval is waiting on you.
    • Awaiting input: Notifies you when Arc is waiting for your response, such as when it asks you to confirm a draft before it sends it.
    • Notify me: Sets how long Arc waits before it notifies you about approvals and input requests. Choose Immediately, or a delay of 1 to 4 minutes. This setting is available when Approvals or Awaiting input is on.
    • Schedules (Recommended): Notifies you when a scheduled job or reminder is due. These notifications are always sent at the scheduled time. With a delay, you aren't notified about approvals you answer right away in the chat.
  4. On macOS, under macOS status, check that Permission shows Enabled.

    Desktop notifications are available on macOS only. On Windows, this section doesn't appear, and Arc notifies you with in app banners while it's open.

    If macOS doesn't allow Arc to show notifications, select Open System Settings and turn on notifications for Arc.

  5. To see what a notification looks like, select Send test.

    Send test is in the macOS status section, so it's available on macOS only.

What to do next

To respond to an approval from a notification, see Approve or reject an action from a notification in Arc.

Parent Topic:Notifications in Arc

Keywords notification settingsdesktop notificationspending approvalsremindersawaiting inputschedule notificationsnotification delaysend test
Search documentation
Search document titles and file paths on the australia branch