Activate the custom app record summarization skill

task australia Updated Sep 10, 2026 1 min read activate-custom-app-record-summarization-na-for-app-engine.md
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Before you can generate AI-powered summaries for custom application records, activate the custom app record summarization skill in the AI Admin Hub.

Before you begin

Role required: admin or sn_generative_ai.nsa_admin

Procedure

  1. Navigate to All > AI Admin Hub > Skills.

  2. On the Now Assist Skills page, select App Engine from the side panel.

  3. Select Activate skill in the custom app record summarization card.

Result

The custom app record summarization skill is active.

What to do next

Configure the skill to generate summaries for tables in your custom applications. See Configure the custom app record summarization skill for more information.

Parent Topic:Configuring ServiceNow Otto for App Engine

Keywords activate AI skillactivate custom app record summarizationServiceNow Otto for App EngineAI Admin Hub
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