Configuring ServiceNow Otto for App Engine

---
title: Configuring ServiceNow Otto for App Engine
description: Learn about the configuration process for ServiceNow Otto for App Engine.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/now-assist-for-app-engine/configuring-now-assist-for-app-engine.html
release: australia
product: Now Assist for App Engine
classification: now-assist-for-app-engine
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [now assist, ServiceNow Otto, ServiceNow Otto for App Engine, app engine, AI capability, AI feature, AI product, AI agent, skill, generative AI, genAI, Now Assist for App Engine, custom app]
breadcrumb: [ServiceNow Otto for App Engine, Run, AI Workflow Factory Prime, Agentic app development, Building applications]
---

# Configuring ServiceNow Otto for App Engine

Learn about the configuration process for ServiceNow Otto for App Engine.

## ServiceNow Otto for App Engine configuration overview

To start using ServiceNow Otto for App Engine, you must install ServiceNow Otto for App Engine on your instance. For more information, see [Installing ServiceNow Otto for App Engine](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/now-assist-for-app-engine/install-now-assist-for-app-engine.md).

To use the custom app record summarization skill, you must activate and configure the skill in the AI Admin Hub. For more information, see [Activate the custom app record summarization skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/now-assist-for-app-engine/activate-custom-app-record-summarization-na-for-app-engine.md) and [Configure the custom app record summarization skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/now-assist-for-app-engine/configure-custom-app-record-summarization-na-for-app-engine.md).

-   **[Installing ServiceNow Otto for App Engine](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/now-assist-for-app-engine/install-now-assist-for-app-engine.md)**  
You can install ServiceNow Otto for App Engine if you have the admin role.
-   **[Activate the custom app record summarization skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/now-assist-for-app-engine/activate-custom-app-record-summarization-na-for-app-engine.md)**  
Before you can generate AI-powered summaries for custom application records, activate the custom app record summarization skill in the AI Admin Hub.
-   **[Configure the custom app record summarization skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/now-assist-for-app-engine/configure-custom-app-record-summarization-na-for-app-engine.md)**  
Configure the custom app record summarization skill to define the records and outputs for ServiceNow Otto for App Engine summaries.

**Parent Topic:**[ServiceNow Otto for App Engine](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/now-assist-for-app-engine/add-ai-to-custom-apps-with-now-assist-for-app-engine-enterprise.md)