Configure an event handler with ServiceNow Otto

task australia Updated Nov 6, 2026 2 min read configure-an-event-handler-with-now-assist.md

Use ServiceNow Otto in UI Builder to configure event handlers. At present, you can configure Open page or URL, Open or close modal, and View load requested event handlers.

Before you begin

Make sure that you install UI generation and that you have the ui_builder_admin role. For more information, see Install UI generation and Grant UI Builder admin role.

Role required: ui_builder_admin

Procedure

In the application navigator, navigate to All > Now Experience Framework > UI Builder.
Open an experience to work in or create an experience by selecting Create > Experience.

For more information, see Configure how users interact with your applications in UI Builder.
Open or create a page.

For more information about how to create a page in UI Builder, see Create a page in UI Builder.
Add a component to your page, such as a button.

For more information about adding components to a page, see Add and configure components.
To add an event handler to your component's event, go to the configuration panel and select Events.

An event handler lets you assign an event to a component. For example, if you add a button component to your page, you want it to perform an action when a user selects it.
In the event handler, select Open page or URL and select Continue.
In the Configure section, select Get Started.
In the Generate configuration with Now Assist field:
- Type the action you want to perform (For example, open www.servicenow.com) or select an option from the dynamic prompts.
- You can reference data from page context. [Omitted image "event-handler-NowAssist.png"] Alt text: Generate configuration with Now Assist
Select the right arrow icon.

The configurations are set.
You can either reject, or accept and edit the configurations.
After you review the changes, select Add.
Test the event by selecting Preview in the header and trigger the action.

Result

The event handler configurations are updated.

Parent Topic:Using UI generation

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---
title: Configure an event handler with ServiceNow Otto
description: Use ServiceNow Otto in UI Builder to configure event handlers. At present, you can configure Open page or URL, Open or close modal, and View load requested event handlers.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/now-assist-for-creator/configure-an-event-handler-with-now-assist.html
release: australia
product: Now Assist for Creator
classification: now-assist-for-creator
topic_type: task
last_updated: "2026-11-06"
reading_time_minutes: 2
breadcrumb: [Use, UI generation, Use generative AI, ServiceNow Otto for Creator, Build, AI Workflow Factory Prime, Agentic app development, Building applications]
---

# Configure an event handler with ServiceNow Otto

Use ServiceNow Otto in UI Builder to configure event handlers. At present, you can configure Open page or URL, Open or close modal, and View load requested event handlers.

## Before you begin

Make sure that you install UI generation and that you have the ui\_builder\_admin role. For more information, see [Install UI generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/now-assist-for-creator/install-ui-generation.md) and [Grant UI Builder admin role](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/now-assist-for-creator/grant-ui-builder-admin-role.md).

Role required: ui\_builder\_admin

## Procedure

1. In the application navigator, navigate to **All** &gt; **Now Experience Framework** &gt; **UI Builder**.

2. Open an experience to work in or create an experience by selecting **Create** &gt; **Experience**.

For more information, see [Configure how users interact with your applications in UI Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/ui-builder/work-experiences.md).

3. Open or create a page.

For more information about how to create a page in UI Builder, see [Create a page in UI Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/ui-builder/create-page.md).

4. Add a component to your page, such as a button.

For more information about adding components to a page, see [Add and configure components](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/ui-builder/add-components.md).

5. To add an event handler to your component's event, go to the configuration panel and select **Events**.

An event handler lets you assign an event to a component. For example, if you add a button component to your page, you want it to perform an action when a user selects it.

6. In the event handler, select **Open page or URL** and select **Continue**.

7. In the Configure section, select **Get Started**.

8. In the **Generate configuration with Now Assist** field:

- Type the action you want to perform \(For example, open www.servicenow.com\) or select an option from the dynamic prompts.
- You can reference data from page context.
\[Omitted image "event-handler-NowAssist.png"\] Alt text: Generate configuration with Now Assist

9. Select the right arrow icon.

The configurations are set.

10. You can either reject, or accept and edit the configurations.

11. After you review the changes, select **Add**.

12. Test the event by selecting **Preview** in the header and trigger the action.

## Result

The event handler configurations are updated.

**Parent Topic:**[Using UI generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/now-assist-for-creator/using-ui-generation.md)