Activating Process Mining

---
title: Activating Process Mining
description: Activate Process Mining to use the application and benefit from it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/process-mining/activating-process-mining.html
release: australia
product: Process Mining
classification: process-mining
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Process Mining, Discover, AI Workflow Factory Prime, Agentic app development, Building applications]
---

# Activating Process Mining

Activate Process Mining to use the application and benefit from it.

-   **[Access Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/activate-po-plugin.md)**  
Process Mining is available with ServiceNow AI Platform. With the free version, you can do only sample mining. You need a license to do full mining.
-   **[Request Process Mining for external data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/access-ext-data.md)**  
Request Process Mining for external data application to import external data and work with it within ServiceNow® instance.
-   **[Request Process Mining for Salesforce](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/install-salesforce.md)**  
Request Process Mining for Salesforce to import the data and work with it within the ServiceNow® instance.
-   **[Request Process Mining for Workday](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/install-workday.md)**  
Request Process Mining for Workday to import the data and work with it within the ServiceNow® instance.
-   **[Activate content packs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/activate-po-content-pack.md)**  
Some Process Mining content packs require manual activation to access prebuilt templates and process configurations for specific areas of your business. You can activate these content packs from the application list on your instance. While many other content packs are automatically installed.
-   **[Integrating Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/integrating-process-mining.md)**  
Use Process Mining throughout the continuous improvement life cycle to consistently and accurately analyze processes.

**Parent Topic:**[Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/process-mining.md)