Creating and tracking improvement initiatives

---
title: Creating and tracking improvement initiatives
description: View, create, and associate improvement initiatives from within the Process Mining application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/process-mining/initiatives-from-process-optimization.html
release: australia
product: Process Mining
classification: process-mining
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Process Mining, Discover, AI Workflow Factory Prime, Agentic app development, Building applications]
---

# Creating and tracking improvement initiatives

View, create, and associate improvement initiatives from within the Process Mining application.

An improvement initiative contains goals to measure success, and phases that contain tasks with specific actions to complete the improvement.

To view, create, or associate an improvement initiative, the Continual Improvement Management plugin must be activated, and the user must have privileges to view or create an initiative.

-   **[Create an improvement initiative from Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/create-improvement-initiative.md)**  
Create an improvement initiative associated with the project you're analyzing in Process Mining.
-   **[View the initiatives list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/view-initiatives.md)**  
View a list of improvement initiatives created for or associated with a process project.
-   **[Associate an initiative with a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/associate-initiative.md)**  
Associate an existing improvement initiative with a project.
-   **[Remove an initiative](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/delete-cim-initiative.md)**  
Remove an associated improvement initiative from a project once you complete or cancel the relevant task.

**Parent Topic:**[Using Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/use-process-mining.md)