Run automated root cause analysis reports
Execute automated root cause analysis to optimize your processes.
Before you begin
Role required:sn_process_mining_admin, sn_process_mining_power_user, or sn_process_mining_analyst
Procedure
- Run automated root cause analysis from any of the following locations.
|
Open a project. On the page, go to the section. From the available improvement opportunities, select Summary and Insights > Improvement Opportunities > Action > Key contributors (RCA). |
[Omitted image "arca-location-1a.png"] Alt text: Root cause analysis option in the Summary and insights page |
|
Open a project. On the Analyst workbench page, select a node or connector. From the pop-up window, select Investigate > Key contributors (RCA). |
[Omitted image "arca-location-2a.png"] Alt text: Root cause analysis option in Analyst workbench |
-
When the root cause analysis completes, select View result in the scheduled tasks panel of Analyst workbench.
You can select View result from the Summary and Insights page too.
The root cause analysis result is similar to the following:
[Omitted image "arca-results.png"] Alt text: Automated root cause analysis result
Parent Topic:Automated root cause analysis
---
title: Run automated root cause analysis reports
description: Execute automated root cause analysis to optimize your processes.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/process-mining/run-view-arca.html
release: australia
product: Process Mining
classification: process-mining
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Automated root cause analysis, Analyzing and getting process insights, Use, Process Mining, Discover, AI Workflow Factory Prime, Agentic app development, Building applications]
---
# Run automated root cause analysis reports
Execute automated root cause analysis to optimize your processes.
## Before you begin
Role required:sn\_process\_mining\_admin, sn\_process\_mining\_power\_user, or sn\_process\_mining\_analyst
## Procedure
1. Run automated root cause analysis from any of the following locations.
<table id="table_wqc_yz4_krb"><tbody><tr><td>
Open a project.
On the page, go to the section. From the available improvement opportunities, select **Summary and Insights** > **Improvement Opportunities** > **Action** > **Key contributors \(RCA\)**.
</td><td>
\[Omitted image "arca-location-1a.png"\] Alt text: Root cause analysis option in the Summary and insights page
</td></tr><tr><td>
Open a project.
On the **Analyst workbench** page, select a node or connector.
From the pop-up window, select **Investigate** > **Key contributors \(RCA\)**.
</td><td>
\[Omitted image "arca-location-2a.png"\] Alt text: Root cause analysis option in Analyst workbench
</td></tr></tbody>
</table> The root cause analysis task will begin to run. After the analysis is complete, you will see a notification. You can select the scheduled task icon \(\[Omitted image "scheduled-task-icon.png"\] Alt text: Scheduled tasks icon\) on the right of the screen to see an update on the task's progress.
2. When the root cause analysis completes, select **View result** in the scheduled tasks panel of Analyst workbench.
You can select **View result** from the **Summary and Insights** page too.
The root cause analysis result is similar to the following:
\[Omitted image "arca-results.png"\] Alt text: Automated root cause analysis result
**Parent Topic:**[Automated root cause analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/process-mining/auto-rca.md)
| title | Run automated root cause analysis reports |
| description | Execute automated root cause analysis to optimize your processes. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/application-development/process-mining/run-view-arca.html |
| release | australia |
| product | Process Mining |
| classification | process-mining |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Automated root cause analysisAnalyzing and getting process insightsUseProcess MiningDiscoverAI Workflow Factory PrimeAgentic app developmentBuilding applications |