Reconcile a deployment task

task australia Updated Sep 10, 2026 1 min read reconcile-deployment-task.md
Raw file servicenow.com

Reconcile a deployment task to enable a deployment request to move to the next stage in deployment.

Before you begin

Role required: developer or release_admin

Procedure

  1. Navigate to All > ReleaseOps > Deployment tasks.

  2. Select the deployment task that you want to reconcile from the list.

  3. On the deployment task record, review the record to see what type of issue the deployment request encountered.

  4. Reconcile the deployment task, depending on the type of issue.

    Issue Description
    Needs code changes Additional coding effort is needed. The deployment request is returned to the Draft state for rework.
    Rerun tests ATF re-assessment is needed as the result of insufficient code coverage or incomplete unit tests. The deployment request is returned to the Assessing state, which begins immediately.
    Sign off The release manager, or someone with the appropriate permissions, must approve an exception for the deployment request to mark it as Ready for Deployment.
  5. Once you've addressed the issues in the deployment task, select Resolve to enable the deployment request to be reassessed.

Parent Topic:Using ReleaseOps to manage deployments

Keywords ReleaseOpsdeploy changesupdate setspipelineATFschedule a releasedeployment requestreconcile deployment taskdeployment task
Search documentation
Search document titles and file paths on the australia branch