Supporting information for AI Desktop Actions
concept australia Updated Sep 10, 2026 1 min read supporting-info-agentic-desktop.md
Get a quick overview of the important information that is related to the AI Desktop Actions application.
Supported versions
Support for adaptive desktop actions is added from Australia Patch 2.
Supported user interfaces
To design and run AI-powered desktop actions using ServiceNow AI agents, install the AI Desktop Actions application. For more information, see Configure AI Desktop Actions.
Licensing requirements
The AI Desktop Actions application requires a ServiceNow Pro Plus or Enterprise Plus license.
Application information
This app has the following dependencies:
- AI Desktop Actions Core (sn_desktop_core)
- ServiceNow Otto AI web agents (sn_naa)
- ServiceNow AI agents
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--- title: Supporting information for AI Desktop Actions description: Get a quick overview of the important information that is related to the AI Desktop Actions application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/application-development/supporting-info-agentic-desktop.html release: australia topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Explore, AI Desktop Actions, Extend, AI Workflow Factory Prime, Agentic app development, Building applications] --- # Supporting information for AI Desktop Actions Get a quick overview of the important information that is related to the AI Desktop Actions application. ## Supported versions Support for adaptive desktop actions is added from Australia Patch 2. ## Supported user interfaces To design and run AI-powered desktop actions using ServiceNow AI agents, install the AI Desktop Actions application. For more information, see [Configure AI Desktop Actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/configure-agentic-desktop.md). ## Licensing requirements The AI Desktop Actions application requires a ServiceNow Pro Plus or Enterprise Plus license. ## Application information This app has the following dependencies: - AI Desktop Actions Core \(sn\_desktop\_core\) - ServiceNow Otto AI web agents \(sn\_naa\) - ServiceNow AI agents
| title | Supporting information for AI Desktop Actions |
| description | Get a quick overview of the important information that is related to the AI Desktop Actions application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/application-development/supporting-info-agentic-desktop.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ExploreAI Desktop ActionsExtendAI Workflow Factory PrimeAgentic app developmentBuilding applications |