Add workstation users to a Task Mining project
Select workstation users you want to collect activity data from and create data requests.
Before you begin
Role required: sn_tm_core.analyst, sn_tm_core.power_user, sn_tm_core.admin
About this task
All data requests to collect data for the workstation users for a project must be approved before the project can begin.
Procedure
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Navigate to Workspaces > Task Mining Workspace.
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Navigate to the project you want to add workstation users to.
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Select Workstation users from the left navigation.
If the workstation user list is empty, no workstation users have been added to this project.
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Remove any users who were previously associated with the project that you no longer want to be included.
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Select the workstation user.
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Select Remove.
[Omitted image "tm-add-users.png"] Alt text: The workstation users interface.
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Select Add users.
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Filter the user list by location or manager.
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Select the workstation users that you want to add to this project, and select Add selected users.
[Omitted image "tm-select-users.png"] Alt text: Screenshot showing adding users to a Task Mining project.
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Obtain permission to collect a workstation user's data if no data request has been approved for that user.
Note:
If you want the request to be for a time period independent from a project, request workstation user data through an Employee Center data request. For more information, see Requesting workstation user data.
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In the list of workstation users, select any user for whom the Data request status is Required.
If a workstation user's data request status is Requested, consider reviewing the request details and contacting the approver to urge action on the data request before the project is set to begin. For more information, see Follow data request progress.
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Select Request data.
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Select Save and continue.
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Review the project summary before proceeding.
[Omitted image "tm-project-summary.png"] Alt text: The project summary page.
Result
A data request is sent to all managers of every workstation user. Once a data request is approved, Approved shows in the Data request status field and you can work with the workstation user data.
What to do next
Generate an analysis of the project data. For more information, see Generating a project data analysis.
Parent Topic:Defining the scope of Task Mining projects
Previous topic:Define user actions for task logging
Next topic:Edit a Task Mining project
---
title: Add workstation users to a Task Mining project
description: Select workstation users you want to collect activity data from and create data requests.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/task-mining/add-users-to-task-mining-project.html
release: australia
product: Task Mining
classification: task-mining
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Defining the scope of projects, Use, Task Mining, Discover, AI Workflow Factory Prime, Agentic app development, Building applications]
---
# Add workstation users to a Task Mining project
Select workstation users you want to collect activity data from and create data requests.
## Before you begin
Role required: sn\_tm\_core.analyst, sn\_tm\_core.power\_user, sn\_tm\_core.admin
## About this task
All data requests to collect data for the workstation users for a project must be approved before the project can begin.
## Procedure
1. Navigate to **Workspaces** > **Task Mining Workspace**.
2. Navigate to the project you want to add workstation users to.
3. Select **Workstation users** from the left navigation.
If the workstation user list is empty, no workstation users have been added to this project.
4. Remove any users who were previously associated with the project that you no longer want to be included.
1. Select the workstation user.
2. Select **Remove**.
\[Omitted image "tm-add-users.png"\] Alt text: The workstation users interface.
5. Select **Add users**.
6. Filter the user list by location or manager.
7. Select the workstation users that you want to add to this project, and select **Add selected users**.
\[Omitted image "tm-select-users.png"\] Alt text: Screenshot showing adding users to a Task Mining project.
8. Obtain permission to collect a workstation user's data if no data request has been approved for that user.
**Note:**
If you want the request to be for a time period independent from a project, request workstation user data through an Employee Center data request. For more information, see [Requesting workstation user data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/requesting-workstation-user-data.md).
1. In the list of workstation users, select any user for whom the **Data request status** is **Required**.
If a workstation user's data request status is **Requested**, consider reviewing the request details and contacting the approver to urge action on the data request before the project is set to begin. For more information, see [Follow data request progress](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/manage-data-log-requests.md).
2. Select **Request data**.
9. Select **Save and continue**.
10. Review the project summary before proceeding.
\[Omitted image "tm-project-summary.png"\] Alt text: The project summary page.
## Result
A data request is sent to all managers of every workstation user. Once a data request is approved, **Approved** shows in the **Data request status** field and you can work with the workstation user data.
## What to do next
Generate an analysis of the project data. For more information, see [Generating a project data analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/mining-a-task-mining-project.md).
**Parent Topic:**[Defining the scope of Task Mining projects](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/managing-projects.md)
**Previous topic:**[Define user actions for task logging](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/mine-data.md)
**Next topic:**[Edit a Task Mining project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/edit-task-mining-project.md)
| title | Add workstation users to a Task Mining project |
| description | Select workstation users you want to collect activity data from and create data requests. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/application-development/task-mining/add-users-to-task-mining-project.html |
| release | australia |
| product | Task Mining |
| classification | task-mining |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Defining the scope of projectsUseTask MiningDiscoverAI Workflow Factory PrimeAgentic app developmentBuilding applications |