Follow data request progress

task australia Updated Sep 10, 2026 1 min read manage-data-log-requests.md

Raw file servicenow.com

Monitor data requests to confirm approvals are completed before Task Mining projects begin.

Before you begin

Role required: sn_tm_core.power_user, sn_tm_core.admin

Procedure

Navigate to Workspaces > Task Mining Workspace.
Select the Data icon [Omitted image "task-mining-data-icon.png"].
Under Data Request, select All.
Select the data request that you want more information about.
Check the approval progress of the data request in the Stage column.

The data request statuses are:
- Waiting for Approval: Data request for at least one workstation user has not been approved.
- Request Approved: Data requests for all workstation users have been approved.
- Request Cancelled: The data request was rejected.
Follow-up on a data request that is waiting for approval or find out why a data request was rejected.
1. Select the data request link in the Number column.
2. Select the Approvers tab.
3. Check the data request details.
  - Approver: Manager who is required to act on the data request.
  - State: Status of the data request.
  - Comments: Names of the workstation users in the data request or the reason the data request was rejected.
If you want to accelerate the progress of a pending data request, contact the approver and urge action before the project is set to begin.

Parent Topic:Requesting workstation user data

56 lines · 2.2 KB Wrap lines

---
title: Follow data request progress
description: Monitor data requests to confirm approvals are completed before Task Mining projects begin.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/task-mining/manage-data-log-requests.html
release: australia
product: Task Mining
classification: task-mining
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Requesting workstation user data, Use, Task Mining, Discover, AI Workflow Factory Prime, Agentic app development, Building applications]
---

# Follow data request progress

Monitor data requests to confirm approvals are completed before Task Mining projects begin.

## Before you begin

Role required: sn\_tm\_core.power\_user, sn\_tm\_core.admin

## Procedure

1. Navigate to **Workspaces** &gt; **Task Mining Workspace**.

2. Select the Data icon \[Omitted image "task-mining-data-icon.png"\].

3. Under **Data Request**, select **All**.

4. Select the data request that you want more information about.

5. Check the approval progress of the data request in the **Stage** column.

The data request statuses are:

- Waiting for Approval: Data request for at least one workstation user has not been approved.
- Request Approved: Data requests for all workstation users have been approved.
- Request Cancelled: The data request was rejected.
6. Follow-up on a data request that is waiting for approval or find out why a data request was rejected.

1. Select the data request link in the **Number** column.

2. Select the **Approvers** tab.

3. Check the data request details.

- **Approver**: Manager who is required to act on the data request.
- **State**: Status of the data request.
- **Comments**: Names of the workstation users in the data request or the reason the data request was rejected.
7. If you want to accelerate the progress of a pending data request, contact the approver and urge action before the project is set to begin.

**Parent Topic:**[Requesting workstation user data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/requesting-workstation-user-data.md)