Requesting workstation user data
Requesting workstation user data enables you to collect and store data for future analysis.
The process to request workstation user data is as follows:
-
A Task Mining analyst submits a data request in the Employee Center. For more information, see Submit a data request.
Note:
Create a data request for manager's approval with the new dates to extend the dates you want to collect data past the dates in an approved data request.
-
A workstation user's manager approves data requests from Task Mining analysts to enable workstation user data collection.
For more information, see Approve workspace user data collection.
-
A Task Mining power user monitors data requests to confirm approvals are completed before Task Mining projects begin.
For more information, see Follow data request progress.
- Submit a data request
Enable data collection for workstation users for a specific time range by completing a data request from the Employee Center. - Approve workspace user data collection
Approve data requests from Task Mining analysts to enable workstation user data collection. - Follow data request progress
Monitor data requests to confirm approvals are completed before Task Mining projects begin.
Parent Topic:Using Task Mining
---
title: Requesting workstation user data
description: Requesting workstation user data enables you to collect and store data for future analysis.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-development/task-mining/requesting-workstation-user-data.html
release: australia
product: Task Mining
classification: task-mining
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Task Mining, Discover, AI Workflow Factory Prime, Agentic app development, Building applications]
---
# Requesting workstation user data
Requesting workstation user data enables you to collect and store data for future analysis.
The process to request workstation user data is as follows:
1. A Task Mining analyst submits a data request in the Employee Center. For more information, see [Submit a data request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/request-workstation-user-logs.md).
**Note:**
Create a data request for manager's approval with the new dates to extend the dates you want to collect data past the dates in an approved data request.
2. A workstation user's manager approves data requests from Task Mining analysts to enable workstation user data collection.
For more information, see [Approve workspace user data collection](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/approve-workspace-user-log-requests.md).
3. A Task Mining power user monitors data requests to confirm approvals are completed before Task Mining projects begin.
For more information, see [Follow data request progress](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/manage-data-log-requests.md).
- **[Submit a data request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/request-workstation-user-logs.md)**
Enable data collection for workstation users for a specific time range by completing a data request from the Employee Center.
- **[Approve workspace user data collection](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/approve-workspace-user-log-requests.md)**
Approve data requests from Task Mining analysts to enable workstation user data collection.
- **[Follow data request progress](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/manage-data-log-requests.md)**
Monitor data requests to confirm approvals are completed before Task Mining projects begin.
**Parent Topic:**[Using Task Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-development/task-mining/using-task-mining.md)
| title | Requesting workstation user data |
| description | Requesting workstation user data enables you to collect and store data for future analysis. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/application-development/task-mining/requesting-workstation-user-data.html |
| release | australia |
| product | Task Mining |
| classification | task-mining |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UseTask MiningDiscoverAI Workflow Factory PrimeAgentic app developmentBuilding applications |