Ignore a local change

task australia Updated Sep 10, 2026 1 min read t_IgnoreALocalChange.md
Raw file servicenow.com

Ignoring a local change prevents updates to a record from generating new versions in the Local Changes list.

Before you begin

Role required: none.

About this task

An ignored local change always points to the current version for the record. You cannot push ignored records to another instance.

Action Result
Ignore a record that has a version queued for push The queued change is deleted
Ignore a record that has a version queued for code review The queued change is deleted
Pull changes for an ignored record Collision
Resolve a collision by taking the parent version There is no longer a local change to ignore
Resolve a collision by keeping the local version The ignored change remains on the local instance

Procedure

  1. Navigate to All > Team Development > Team Dashboard.

  2. Filter the Local Changes list to show only the changes that you want to ignore.

    For example, filter the list to show all changes in the Default Update Set.

    [Omitted image "IgnoreChangesDefault.png"] Alt text: Ignore changes default

  3. Click Ignore All.

  4. Review the Ignored list to ensure that the correct changes are ignored.

    This step is a recommended best practice.

To stop ignoring changes

Select the check boxes beside the rows and select Do Not Ignore from the Actions choice list.

To stop ignoring changes and add them to the queue instead

Select the check boxes beside the rows and select Queue for Push from the Actions choice list.

\[Omitted image "Ignored.png"\] Alt text: The Ignored tab
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