Configure an event handler with Now Assist

task australia Updated Nov 6, 2026 1 min read configure-an-event-handler-with-now-assist.md
Raw file servicenow.com

Use Now Assist in UI Builder to configure event handlers. At present, you can configure link to destination, open or close modal, and view load requested event handlers using Now Assist in UI Builder.

Before you begin

Role required: ui_builder_admin

Procedure

  1. Navigate to All > Now Experience Framework > UI Builder.

  2. Open an experience to work in or create an experience by selecting Create > Experience.

    For more information, see Configure how users interact with your applications in UI Builder.

  3. Open or create a page.

    For more information about how to create a page in UI Builder, see Create a page in UI Builder.

  4. Add a component to your page, such as a button.

    For more information about adding components to a page, see Add and configure components.

  5. To add an event handler to your component's event, go to the configuration panel and select Events.

    An event handler lets you assign an event to a component. For example, if you add a button component to your page, you want it to perform an action when a user clicks it.

  6. In the event handler, select Link to destination and select Continue.

  7. In the Configure section, select Get Started.

  8. In the Generate configuration with Now Assist field:

    • Type the action you want to perform (For example, open www.servicenow.com) or select an option from the dynamic prompts.
    • You can reference data from page context. [Omitted image "event-handler-NowAssist.png"] Alt text: Generate configuration with Now Assist
  9. Select the right arrow icon.

    The configurations are set.

  10. You can either reject, or accept and edit the configurations.

  11. After you review the changes, select Add.

  12. Test the event by selecting Preview in the header and trigger the action.

Result

The event handler configurations are updated.

Parent Topic:Manage actions in UI Builder pages

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