Connect the EA MCP server to an AI assistant

task australia Updated Sep 24, 2026 2 min read connect-ea-mcp-server-to-ai-assistant.md
Raw file servicenow.com

After configuring the EA MCP server, connect it to an AI assistant so the assistant can query business applications, capabilities, and architectural insights directly from your ServiceNow instance.

Before you begin

  • The MCP for Enterprise Architecture application is installed. For details, see Install MCP for Enterprise Architecture.

  • Confirm that the EA MCP server is active on your instance by navigating to All > MCP Server Console. If you don't see the server or to create another MCP server, see Create a Model Context Protocol server

    [Omitted image "mcp-for-ea-active-state.png"] Alt text: MCP Server Console showing the EA MCP Server card with an Active status indicator.

  • Confirm that the MCP for EA tools are enabled on your instance by navigating to All > MCP Server Console > Tools. To see which operations a tool can perform, open the tool and view its Annotations field. For example, the readOnlyHint annotation indicates that the tool only retrieves data.

    [Omitted image "mcp-for-ea-tools-status.png"] Alt text: Tools list in MCP Server Console with the Active column highlighted, showing EA MCP tools set to true.

Role required: sn_mcp_server.admin or admin

Procedure

  1. Connect the EA MCP server to your AI assistant.

    For instructions, see Connecting to an MCP server from an MCP client.

    Use the following values when configuring the connection:

    • Server URL: https://*instance*.service-now.com/sncapps/mcp-server/mcp/sn_ea_mcp_server_ea_mcp_server, where instance is your ServiceNow instance name.
    • Connection method: npx mcp-remote with Bearer token authentication. Note: If you're using Claude Desktop, add an entry with the key sn-gen-ai-ea to your MCP server configuration file and set the command to npx.

Parent Topic:Configure MCP for Enterprise Architecture

Related topics

Enable Knowledge Graph system properties for the Enterprise Architecture query agent

Configure ServiceNow Otto for Enterprise Architecture (EA)

Enterprise Architecture Workspace access roles

Keywords MCP serverAI assistantEA MCPconnect MCP
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