Enterprise Architecture Workspace access roles
The following roles help you to configure and use the Enterprise Architecture Workspace application. After access has been granted to a role, all the groups or users assigned to the role are granted access. Roles can contain other roles, and any access granted to a role is granted to any other role that includes it.
Enterprise Architecture Workspace roles
The following roles are available in Enterprise Architecture Workspace. After access is granted to a role, all users and groups assigned to that role inherit the permissions. Roles can contain other roles, and any access granted to a role is also granted to any role that includes it.
| Role | Description | Typical persona |
|---|---|---|
| sn_apm.apm_admin | Full administrative access to configure and manage Enterprise Architecture Workspace settings, including Setup page configuration for all functional areas. Includes all permissions of sn_apm.apm_user. | EA administrator, IT architect lead |
| sn_apm.apm_analyst | Create and manage key portfolio records such as business applications and digital integrations. Approve or reject requests when assigned to the Enterprise Architect group. Includes all permissions of sn_apm.apm_admin. | Enterprise architect, solution architect |
| sn_apm.apm_user | Create and update portfolio data across business architecture, information portfolio, technology portfolio, modeling, and data certification. | Application owner, business analyst, portfolio manager |
| sn_apm.apm_read | Read-only access to all pages and records in Enterprise Architecture Workspace. Cannot create or update data. For more information, see Business stakeholder role for Enterprise Architecture Workspace. | Business stakeholder, executive, auditor |
Note: The global admin role continues to function through role inheritance. However, Enterprise Architecture now uses feature-specific granular admin roles. Use sn_apm.apm_admin instead of admin for application-level administration wherever possible. For more information, see Granular admin role changes in Enterprise Architecture.
Enterprise Architect group
The Enterprise Architect group is a platform user group that acts as a governance layer on top of the standard role hierarchy. It is configured intentionally to separate approval authority from general role access: users with the sn_apm.apm_analyst role can perform approvals and governance actions only when they are also members of this group. Assigning the role alone is not sufficient for these actions.
To add or modify members of the Enterprise Architect group, navigate to All > Enterprise Architecture > Administration > Services Approval Group > Enterprise Architect Group.
The following table lists the capabilities that require membership in the Enterprise Architect group.
|
Functional area |
Role also required |
Capabilities unlocked by group membership |
|---|---|---|
|
Technology Reference Model (TRM) |
sn_apm.apm_analyst |
|
|
Enterprise modeling and visualization |
sn_apm.apm_analyst |
|
|
Technology Reference Model (TRM) — data access |
Group membership only |
Read data from the following TRM standards tables: - TRM Standards phase (sn_apm_trm_standards_phase)
|
|
Application portfolio |
Group membership |
Retire a business application |
|
Architectural artifacts |
Group membership |
|
|
Architecture Review Board (ARB) |
Group membership |
Request an ARB architecture review |
|
Publishing Center / TRM Catalog |
sn_apm.apm_admin + knowledge_admin + sp_admin |
Create, publish, and manage TRM Publishing ConfigurationsNote: sp_admin is required in addition to sn_apm.apm_admin and knowledge_admin for EA group members accessing the Publishing Center. |
|
Administration |
Group membership |
|
Plugin activation requires the global admin role.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
Activate the EA Workspace plugin |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Activate the Technology Lifecycle Management (TLM) plugin |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Activate the Technology Reference Model (TRM) plugin |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Activate the Read only roles for Enterprise Architecture plugin |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Run the scheduled job to sync TRM product names with linked ServiceNow Otto for SAM software product names |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Requires the admin role. Run on demand from All > System Definition > Scheduled Jobs. |
|
Run the Migrate BA Product Model Map from EA Workspace scheduled job |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Requires the admin role. Run on demand from All > System Definition > Scheduled Jobs. |
The Setup page provides configuration options for all functional areas in the workspace.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
Configure application categories, category groups, and families |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Configure application and capability indicators |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Configure scoring profiles and attach profile indicators |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Configure TRM phases and TRM categories |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Configure information data domains |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Configure architectural artifact categories |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Configure demand actions |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Configure modeling settings, including shape libraries, entities, relationships, and diagram actions |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Configure total cost of ownership (TCO) sources, source cost types, and cost types; set TCO dashboard properties |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Configure Publishing Center for TRM catalog publishing; modify TRM catalog publishing configurations; associate service portals with a TRM catalog knowledge base |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires sn_apm.apm_admin and knowledge_admin |
|
Add and edit certification policies from the Setup page (legacy CMDB-based policies) |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires certification_admin |
Business architecture covers business capabilities, business units, departments, goals, value streams, value stream stages, business processes, and demands in the Portfolio List view.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
Add and edit business capabilities and sub-capabilities |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add and edit business units |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add and edit departments; add users to departments |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add and edit goals; add quantitative and qualitative targets; create sub-goals |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add and edit value streams; add application models to value streams |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add and edit value stream stages; associate business processes with value stream stages; add or remove business capabilities from value stream stages |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add and edit business processes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add and edit demands |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Create demands from the Business Portfolio view and Application Rationalization views |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Export business portfolio data |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View all business architecture records |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
The application portfolio covers business applications, application services, digital integrations, digital interfaces, and product capabilities.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
Add new business applications |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Add and edit digital integrations; associate artifacts and information objects with digital integrations |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Add and edit digital interfaces; manage Agile Development components, information objects, and credentials; relate a digital interface to an API |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
Update business application details |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Associate and unassign business capabilities, product capabilities, architectural artifacts, information objects, and TRM products with business applications |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Create diagrams and unified maps from a business application |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View the business application roadmap |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add and edit application services |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add and edit product capabilities; view all product capabilities |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View and manage AI systems and AI portfolio items associated with business applications |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Run the job to generate model IDs for business applications |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View all business applications, application services, digital integrations, digital interfaces, and associated records |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
The information portfolio covers data domains, information objects, architectural artifacts, and architectural decision records (ADRs).
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
Add and edit data domains and information objects |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Create and edit architectural artifacts; add versions, related entities, and associated records |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Share architectural artifacts with users and groups; manage access permissions for architectural artifacts |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Request approval for an artifact version; download and delete architectural artifact versions |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Create and edit architectural decision records (ADRs); add pages, subpages, and versions to ADRs |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Tag users and records in an ADR document; request approval for an ADR |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Associate architectural artifacts with business applications, capabilities, business processes, digital integrations, and TRM products |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View all data domains, information objects, architectural artifacts, artifact versions, and ADRs |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Technology Portfolio Management tracks software and hardware lifecycle data for business applications and application services.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
Activate the TPM plugin |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Update the system property to gather software from CMDB |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Update TPM lifecycle data for a business application or application service |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View technology lifecycle data and technology risk information |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View technology portfolio audit risk details and update verification status |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Run the job to populate TPM lifecycle data |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Run the scheduled job to update TPM data |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Run the scheduled job to generate TPM risk; restart the TPM scheduled job |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View TPM logs; run the job to populate TPM lifecycle identifiers |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View technology portfolio data, lifecycle timelines, and risk information |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
The Technology Reference Model provides a structured catalog of approved technologies and their lifecycle phases.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
Activate the TRM plugin |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Approve or reject TRM product requests |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
Must be in the Enterprise Architect group |
|
Approve or reject TRM product lifecycle requests; create TRM product lifecycles |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
Must be in the Enterprise Architect group |
|
View and update pending TRM requests |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
Must be in the Enterprise Architect group |
|
View all TRM products, grouped by category or individually |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View all TRM phases and categories |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Request a new TRM product; request a TRM product lifecycle change |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Create TRM product lifecycle requests |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Associate architectural artifacts with TRM products |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View, create, add, and remove business capabilities and business applications associated with TRM products |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View TRM technical debt; run the job to generate TRM technical debts |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Export TRM product catalog data |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View TRM products, categories, phases, technical debt, and lifecycle timelines |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Enterprise modeling and visualization lets users create, manage, and publish architecture diagrams.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
Approve or reject modeling diagram requests |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
Must be in the Enterprise Architect group |
|
View shape library configurations, entity configurations, modeling configuration, and relationship definitions |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
Must be in the Enterprise Architect group |
|
Create empty diagrams and synchronize them with the ServiceNow database |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Create business capability maps (BC maps), business application maps (BA maps), and business process maps (BP maps) |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Create ArchiMate diagrams, AWS architecture diagrams, and CSDM diagrams |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add, remove, group, ungroup, expand, collapse, and delete shapes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add related records to shapes; add labels to connector lines |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Reorder shapes in a category; show or hide the Shapes panel; toggle between grid and list view; filter shapes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Save a diagram as new; duplicate a diagram |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Submit a diagram for approval; synchronize a diagram and individual shapes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Share a diagram; download a diagram; add or edit diagram version details; delete a diagram |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Create and manage custom shape libraries, custom shape elements, and custom shape actions; store images in the database for custom shapes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Modify BPMN diagrams |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Set relationship type on a connector; set connector line style, arrowhead style, and icon for non-ArchiMate and mixed connectors; swap connector direction; add a label to a connector |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires Owner or Editor access to the diagram |
|
Align shapes to a common edge or center; distribute shapes at equal spacing |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires Owner or Editor access to the diagram. Not available in business capability map diagrams. |
|
View diagrams and diagram details |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Application rationalization helps users assess and manage business applications through bubble chart and list views.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
Analyze business applications in the bubble chart view by capability |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Create demands from the bubble chart view and list view |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Set the planned disposition of a business application |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add and edit business application lifecycle data |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Edit business application details from the bubble chart and list views |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Edit demands and projects associated with a business application |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Update the system property to change the number of bubbles displayed |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Apply filters on the application rationalization view |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Export application rationalization list data |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View application rationalization data in bubble chart and list views |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Data certification provides a governance mechanism to promote that architecture data is accurate and complete.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
Create data certification policies using the certification policy wizard |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires system admin, CMDB admin, and sn_apm.apm_analyst |
|
Publish draft certification policies |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Run data certification policies |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Activate and deactivate certification policies; delete certification policies |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Track certification progress across policies |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Review and certify data certification tasks assigned to them |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
User must be assigned a certification task |
|
Fail records that do not meet certification standards |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
User must be assigned a certification task |
|
Reassign certification tasks to other users or groups; request reassignment |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
User must be assigned a certification task |
|
Submit completed certification reviews |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
User must be assigned a certification task |
|
View certification policies and certification status |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Dashboards provide visibility into application health, assessment scores, and portfolio performance.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
View and monitor the Applications Assessment dashboard |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
View and monitor the Application 360 dashboard |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
View the workspace home dashboard and portfolio overview and health section |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Apply filters on the portfolio overview and health view |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View dashboards |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Total Cost of Ownership tracks and manages direct and indirect costs associated with business applications.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
Activate the App TCO plugin |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Create TCO sources, TCO source cost types, and TCO cost types |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
Set properties for TCO dashboards |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
|
|
|
View all TCO records for business applications |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
create TCO records |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View TCO records |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
The Publishing Center lets administrators publish TRM catalog data to a knowledge base for consumption through a service portal.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
Create and modify TRM catalog publishing configurations |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires sn_apm.apm_admin and knowledge_admin |
|
Configure TRM data to publish; manage article configurations |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires sn_apm.apm_admin and knowledge_admin |
|
Associate portals with a TRM catalog knowledge base |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires sn_apm.apm_admin and knowledge_admin |
|
Enable automatic synchronization of published catalogs |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires sn_apm.apm_admin and knowledge_admin |
|
Publish and republish TRM catalogs to the knowledge base |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires sn_apm.apm_admin and knowledge_admin |
|
Retire and archive published TRM catalogs; view publishing run logs |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires sn_apm.apm_admin and knowledge_admin |
|
Access published TRM catalog content through the service portal |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
The Architecture Analyzer lets users explore and visualize relationships between architectural entities on an interactive canvas.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
create explorations on the Architecture Analyzer canvas |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add entities to the canvas by selecting entity type and specific record |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add upstream and downstream related entities to a selected entity on the canvas |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Show or hide the left navigation pane and the Add to canvas panel |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Clear all entities from the canvas |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Download an exploration canvas as an image |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Rename an exploration; delete an exploration |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View existing explorations |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
The AI systems integration surfaces AI governance data from AI Control Tower directly on business application records. Viewing full AI system records in AI Control Tower requires roles from the AI Control Tower application in addition to EA Workspace roles.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
View the AI systems tab on a business application record |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View AI system details including lifecycle phase, state, lifecycle status, and risk classification |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Add an existing AI Control Tower AI system to a business application |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Remove an AI system association from a business application |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
Open and view the full AI system record in the AI Control Tower workspace |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires sn_ai_governance.ai_governance_workspace_user (AI Control Tower role) |
|
View full AI system governance details in AI Control Tower, including related models, datasets, prompts, approval history, and lifecycle tasks |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires sn_aig.ai_steward or sn_aig.ai_asset_owner (AI Control Tower roles) |
|
Manage AI system associations with business applications from the AI Control Tower side |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Requires sn_aig.ai_steward or sn_aig.ai_asset_owner (AI Control Tower roles) |
|
View the AI systems tab on a business application record |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
My Entities provides a personalized view of the records you own or manage, across all portfolio types.
|
Capability |
admin |
sn_apm.apm_admin |
sn_apm.apm_analyst |
sn_apm.apm_user |
sn_apm.apm_read |
Notes |
|---|---|---|---|---|---|---|
|
View and manage your business capabilities, business processes, and business applications |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View and manage your application services, information objects, and architectural artifacts |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View and manage your TRM products, digital integrations, and digital interfaces |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
|
|
View your assigned entities |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
[Omitted image "icon-check-mark-green.png"] Alt text: Yes |
|
Related topics
Business stakeholder role for Enterprise Architecture Workspace
Granular admin role changes in Enterprise Architecture
---
title: Enterprise Architecture Workspace access roles
description: The following roles help you to configure and use the Enterprise Architecture Workspace application. After access has been granted to a role, all the groups or users assigned to the role are granted access. Roles can contain other roles, and any access granted to a role is granted to any other role that includes it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-access-roles.html
release: australia
topic_type: reference
last_updated: "2026-10-28"
reading_time_minutes: 16
keywords: [access roles, permissions, role capabilities, enterprise architect, application portfolio, business architecture, technology portfolio, data certification, modeling, AI systems]
breadcrumb: [Install Enterprise Architecture Workspace, Configuring Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---
# Enterprise Architecture Workspace access roles
The following roles help you to configure and use the Enterprise Architecture Workspace application. After access has been granted to a role, all the groups or users assigned to the role are granted access. Roles can contain other roles, and any access granted to a role is granted to any other role that includes it.
## Enterprise Architecture Workspace roles
The following roles are available in Enterprise Architecture Workspace. After access is granted to a role, all users and groups assigned to that role inherit the permissions. Roles can contain other roles, and any access granted to a role is also granted to any role that includes it.
|Role|Description|Typical persona|
|----|-----------|---------------|
|sn\_apm.apm\_admin|Full administrative access to configure and manage Enterprise Architecture Workspace settings, including Setup page configuration for all functional areas. Includes all permissions of sn\_apm.apm\_user.|EA administrator, IT architect lead|
|sn\_apm.apm\_analyst|Create and manage key portfolio records such as business applications and digital integrations. Approve or reject requests when assigned to the Enterprise Architect group. Includes all permissions of sn\_apm.apm\_admin.|Enterprise architect, solution architect|
|sn\_apm.apm\_user|Create and update portfolio data across business architecture, information portfolio, technology portfolio, modeling, and data certification.|Application owner, business analyst, portfolio manager|
|sn\_apm.apm\_read|Read-only access to all pages and records in Enterprise Architecture Workspace. Cannot create or update data. For more information, see [Business stakeholder role for Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-business-stakeholder-role.md).|Business stakeholder, executive, auditor|
**Note:** The global admin role continues to function through role inheritance. However, Enterprise Architecture now uses feature-specific granular admin roles. Use sn\_apm.apm\_admin instead of admin for application-level administration wherever possible. For more information, see [Granular admin role changes in Enterprise Architecture](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-gran-admin-role-changes.md).
## Enterprise Architect group
The Enterprise Architect group is a platform user group that acts as a governance layer on top of the standard role hierarchy. It is configured intentionally to separate approval authority from general role access: users with the sn\_apm.apm\_analyst role can perform approvals and governance actions only when they are also members of this group. Assigning the role alone is not sufficient for these actions.
To add or modify members of the Enterprise Architect group, navigate to **All** > **Enterprise Architecture** > **Administration** > **Services Approval Group** > **Enterprise Architect Group**.
The following table lists the capabilities that require membership in the Enterprise Architect group.
<table id="table_ea_group"><thead><tr><th>
Functional area
</th><th>
Role also required
</th><th>
Capabilities unlocked by group membership
</th></tr></thead><tbody><tr><td>
Technology Reference Model \(TRM\)
</td><td>
sn\_apm.apm\_analyst
</td><td>
- Approve or reject TRM product requests
- Approve or reject TRM product lifecycle requests
- Create TRM product lifecycles
- View and update pending TRM requests
</td></tr><tr><td>
Enterprise modeling and visualization
</td><td>
sn\_apm.apm\_analyst
</td><td>
- Approve or reject modeling diagram requests
- View shape library configurations, entity configurations, and modeling configuration and relationship definitions
</td></tr><tr><td>
Technology Reference Model \(TRM\) — data access
</td><td>
Group membership only
</td><td>
Read data from the following TRM standards tables: - TRM Standards phase \(sn\_apm\_trm\_standards\_phase\)
- TRM standards product lifecycle \(sn\_apm\_trm\_standards\_product\_lifecycle\)
- TRM standards technical debt \(sn\_apm\_trm\_standards\_technical\_debt\)
</td></tr><tr><td>
Application portfolio
</td><td>
Group membership
</td><td>
Retire a business application
</td></tr><tr><td>
Architectural artifacts
</td><td>
Group membership
</td><td>
- Approve or reject architectural artifact version approval requests. EA group members receive approval requests by email and can approve or reject directly from the notification.
- Owner permission on the following architecture document types:
- Application Architecture
- Technology Architecture
- Business Architecture
- Data Architecture
</td></tr><tr><td>
Architecture Review Board \(ARB\)
</td><td>
Group membership
</td><td>
Request an ARB architecture review
</td></tr><tr><td>
Publishing Center / TRM Catalog
</td><td>
sn\_apm.apm\_admin + knowledge\_admin + sp\_admin
</td><td>
Create, publish, and manage TRM Publishing Configurations**Note:** sp\_admin is required in addition to sn\_apm.apm\_admin and knowledge\_admin for EA group members accessing the Publishing Center.
</td></tr><tr><td>
Administration
</td><td>
Group membership
</td><td>
- Access the **Services Approval Group** module to view and manage EA workflow groups
- Configure the EA approval group using the **Configure Enterprise Architecture Group** step in APM Guided Setup
</td></tr></tbody>
</table>## Installation and plugin activation
Plugin activation requires the global admin role.
<table id="table_section_install"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
Activate the EA Workspace plugin
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Activate the Technology Lifecycle Management \(TLM\) plugin
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Activate the Technology Reference Model \(TRM\) plugin
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Activate the Read only roles for Enterprise Architecture plugin
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Run the scheduled job to sync TRM product names with linked ServiceNow Otto for SAM software product names
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
Requires the admin role. Run on demand from **All** > **System Definition** > **Scheduled Jobs**.
</td></tr><tr><td>
Run the Migrate BA Product Model Map from EA Workspace scheduled job
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
Requires the admin role. Run on demand from **All** > **System Definition** > **Scheduled Jobs**.
</td></tr></tbody>
</table>## Setup page
The Setup page provides configuration options for all functional areas in the workspace.
<table id="table_section_setup"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
Configure application categories, category groups, and families
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Configure application and capability indicators
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Configure scoring profiles and attach profile indicators
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Configure TRM phases and TRM categories
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Configure information data domains
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Configure architectural artifact categories
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Configure demand actions
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Configure modeling settings, including shape libraries, entities, relationships, and diagram actions
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Configure total cost of ownership \(TCO\) sources, source cost types, and cost types; set TCO dashboard properties
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Configure Publishing Center for TRM catalog publishing; modify TRM catalog publishing configurations; associate service portals with a TRM catalog knowledge base
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires sn\_apm.apm\_admin and knowledge\_admin
</td></tr><tr><td>
Add and edit certification policies from the Setup page \(legacy CMDB-based policies\)
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires certification\_admin
</td></tr></tbody>
</table>## Business architecture
Business architecture covers business capabilities, business units, departments, goals, value streams, value stream stages, business processes, and demands in the Portfolio List view.
<table id="table_section_biz_arch"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
Add and edit business capabilities and sub-capabilities
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add and edit business units
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add and edit departments; add users to departments
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add and edit goals; add quantitative and qualitative targets; create sub-goals
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add and edit value streams; add application models to value streams
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add and edit value stream stages; associate business processes with value stream stages; add or remove business capabilities from value stream stages
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add and edit business processes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add and edit demands
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Create demands from the Business Portfolio view and Application Rationalization views
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Export business portfolio data
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View all business architecture records
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## Application portfolio
The application portfolio covers business applications, application services, digital integrations, digital interfaces, and product capabilities.
<table id="table_section_app_portfolio"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
Add new business applications
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add and edit digital integrations; associate artifacts and information objects with digital integrations
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add and edit digital interfaces; manage Agile Development components, information objects, and credentials; relate a digital interface to an API
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Update business application details
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Associate and unassign business capabilities, product capabilities, architectural artifacts, information objects, and TRM products with business applications
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Create diagrams and unified maps from a business application
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View the business application roadmap
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add and edit application services
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add and edit product capabilities; view all product capabilities
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View and manage AI systems and AI portfolio items associated with business applications
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Run the job to generate model IDs for business applications
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View all business applications, application services, digital integrations, digital interfaces, and associated records
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## Information portfolio
The information portfolio covers data domains, information objects, architectural artifacts, and architectural decision records \(ADRs\).
<table id="table_section_info_portfolio"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
Add and edit data domains and information objects
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Create and edit architectural artifacts; add versions, related entities, and associated records
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Share architectural artifacts with users and groups; manage access permissions for architectural artifacts
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Request approval for an artifact version; download and delete architectural artifact versions
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Create and edit architectural decision records \(ADRs\); add pages, subpages, and versions to ADRs
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Tag users and records in an ADR document; request approval for an ADR
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Associate architectural artifacts with business applications, capabilities, business processes, digital integrations, and TRM products
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View all data domains, information objects, architectural artifacts, artifact versions, and ADRs
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## Technology Portfolio Management \(TPM\)
Technology Portfolio Management tracks software and hardware lifecycle data for business applications and application services.
<table id="table_section_tpm"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
Activate the TPM plugin
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Update the system property to gather software from CMDB
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Update TPM lifecycle data for a business application or application service
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View technology lifecycle data and technology risk information
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View technology portfolio audit risk details and update verification status
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Run the job to populate TPM lifecycle data
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Run the scheduled job to update TPM data
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Run the scheduled job to generate TPM risk; restart the TPM scheduled job
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View TPM logs; run the job to populate TPM lifecycle identifiers
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View technology portfolio data, lifecycle timelines, and risk information
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## Technology Reference Model \(TRM\)
The Technology Reference Model provides a structured catalog of approved technologies and their lifecycle phases.
<table id="table_section_trm"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
Activate the TRM plugin
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Approve or reject TRM product requests
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
Must be in the Enterprise Architect group
</td></tr><tr><td>
Approve or reject TRM product lifecycle requests; create TRM product lifecycles
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
Must be in the Enterprise Architect group
</td></tr><tr><td>
View and update pending TRM requests
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
Must be in the Enterprise Architect group
</td></tr><tr><td>
View all TRM products, grouped by category or individually
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View all TRM phases and categories
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Request a new TRM product; request a TRM product lifecycle change
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Create TRM product lifecycle requests
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Associate architectural artifacts with TRM products
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View, create, add, and remove business capabilities and business applications associated with TRM products
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View TRM technical debt; run the job to generate TRM technical debts
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Export TRM product catalog data
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View TRM products, categories, phases, technical debt, and lifecycle timelines
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## Enterprise modeling and visualization
Enterprise modeling and visualization lets users create, manage, and publish architecture diagrams.
<table id="table_section_modeling"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
Approve or reject modeling diagram requests
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
Must be in the Enterprise Architect group
</td></tr><tr><td>
View shape library configurations, entity configurations, modeling configuration, and relationship definitions
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
Must be in the Enterprise Architect group
</td></tr><tr><td>
Create empty diagrams and synchronize them with the ServiceNow database
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Create business capability maps \(BC maps\), business application maps \(BA maps\), and business process maps \(BP maps\)
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Create ArchiMate diagrams, AWS architecture diagrams, and CSDM diagrams
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add, remove, group, ungroup, expand, collapse, and delete shapes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add related records to shapes; add labels to connector lines
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Reorder shapes in a category; show or hide the Shapes panel; toggle between grid and list view; filter shapes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Save a diagram as new; duplicate a diagram
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Submit a diagram for approval; synchronize a diagram and individual shapes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Share a diagram; download a diagram; add or edit diagram version details; delete a diagram
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Create and manage custom shape libraries, custom shape elements, and custom shape actions; store images in the database for custom shapes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Modify BPMN diagrams
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Set relationship type on a connector; set connector line style, arrowhead style, and icon for non-ArchiMate and mixed connectors; swap connector direction; add a label to a connector
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires Owner or Editor access to the diagram
</td></tr><tr><td>
Align shapes to a common edge or center; distribute shapes at equal spacing
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires Owner or Editor access to the diagram. Not available in business capability map diagrams.
</td></tr><tr><td>
View diagrams and diagram details
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## Application rationalization
Application rationalization helps users assess and manage business applications through bubble chart and list views.
<table id="table_section_app_rat"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
Analyze business applications in the bubble chart view by capability
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Create demands from the bubble chart view and list view
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Set the planned disposition of a business application
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add and edit business application lifecycle data
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Edit business application details from the bubble chart and list views
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Edit demands and projects associated with a business application
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Update the system property to change the number of bubbles displayed
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Apply filters on the application rationalization view
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Export application rationalization list data
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View application rationalization data in bubble chart and list views
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## Data certification
Data certification provides a governance mechanism to promote that architecture data is accurate and complete.
<table id="table_section_data_cert"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
Create data certification policies using the certification policy wizard
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires system admin, CMDB admin, and sn\_apm.apm\_analyst
</td></tr><tr><td>
Publish draft certification policies
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Run data certification policies
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Activate and deactivate certification policies; delete certification policies
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Track certification progress across policies
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Review and certify data certification tasks assigned to them
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
User must be assigned a certification task
</td></tr><tr><td>
Fail records that do not meet certification standards
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
User must be assigned a certification task
</td></tr><tr><td>
Reassign certification tasks to other users or groups; request reassignment
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
User must be assigned a certification task
</td></tr><tr><td>
Submit completed certification reviews
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
User must be assigned a certification task
</td></tr><tr><td>
View certification policies and certification status
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## Dashboards
Dashboards provide visibility into application health, assessment scores, and portfolio performance.
<table id="table_section_dashboards"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
View and monitor the Applications Assessment dashboard
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
View and monitor the Application 360 dashboard
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
View the workspace home dashboard and portfolio overview and health section
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Apply filters on the portfolio overview and health view
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View dashboards
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## Total Cost of Ownership \(TCO\)
Total Cost of Ownership tracks and manages direct and indirect costs associated with business applications.
<table id="table_section_tco"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
Activate the App TCO plugin
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Create TCO sources, TCO source cost types, and TCO cost types
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
Set properties for TCO dashboards
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td align="center">
</td><td>
</td></tr><tr><td>
View all TCO records for business applications
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
create TCO records
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View TCO records
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## Publishing Center
The Publishing Center lets administrators publish TRM catalog data to a knowledge base for consumption through a service portal.
<table id="table_section_publishing"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
Create and modify TRM catalog publishing configurations
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires sn\_apm.apm\_admin and knowledge\_admin
</td></tr><tr><td>
Configure TRM data to publish; manage article configurations
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires sn\_apm.apm\_admin and knowledge\_admin
</td></tr><tr><td>
Associate portals with a TRM catalog knowledge base
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires sn\_apm.apm\_admin and knowledge\_admin
</td></tr><tr><td>
Enable automatic synchronization of published catalogs
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires sn\_apm.apm\_admin and knowledge\_admin
</td></tr><tr><td>
Publish and republish TRM catalogs to the knowledge base
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires sn\_apm.apm\_admin and knowledge\_admin
</td></tr><tr><td>
Retire and archive published TRM catalogs; view publishing run logs
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires sn\_apm.apm\_admin and knowledge\_admin
</td></tr><tr><td>
Access published TRM catalog content through the service portal
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## Architecture Analyzer
The Architecture Analyzer lets users explore and visualize relationships between architectural entities on an interactive canvas.
<table id="table_section_arch_analyzer"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
create explorations on the Architecture Analyzer canvas
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add entities to the canvas by selecting entity type and specific record
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add upstream and downstream related entities to a selected entity on the canvas
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Show or hide the left navigation pane and the Add to canvas panel
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Clear all entities from the canvas
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Download an exploration canvas as an image
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Rename an exploration; delete an exploration
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View existing explorations
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## AI systems — AI Control Tower integration
The AI systems integration surfaces AI governance data from AI Control Tower directly on business application records. Viewing full AI system records in AI Control Tower requires roles from the AI Control Tower application in addition to EA Workspace roles.
<table id="table_section_ai_systems"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
View the AI systems tab on a business application record
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View AI system details including lifecycle phase, state, lifecycle status, and risk classification
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Add an existing AI Control Tower AI system to a business application
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Remove an AI system association from a business application
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
Open and view the full AI system record in the AI Control Tower workspace
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires sn\_ai\_governance.ai\_governance\_workspace\_user \(AI Control Tower role\)
</td></tr><tr><td>
View full AI system governance details in AI Control Tower, including related models, datasets, prompts, approval history, and lifecycle tasks
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires sn\_aig.ai\_steward or sn\_aig.ai\_asset\_owner \(AI Control Tower roles\)
</td></tr><tr><td>
Manage AI system associations with business applications from the AI Control Tower side
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
Requires sn\_aig.ai\_steward or sn\_aig.ai\_asset\_owner \(AI Control Tower roles\)
</td></tr><tr><td>
View the AI systems tab on a business application record
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>## My Entities
My Entities provides a personalized view of the records you own or manage, across all portfolio types.
<table id="table_section_my_entities"><thead><tr><th>
Capability
</th><th align="center">
admin
</th><th align="center">
sn\_apm.apm\_admin
</th><th align="center">
sn\_apm.apm\_analyst
</th><th align="center">
sn\_apm.apm\_user
</th><th align="center">
sn\_apm.apm\_read
</th><th>
Notes
</th></tr></thead><tbody><tr><td>
View and manage your business capabilities, business processes, and business applications
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View and manage your application services, information objects, and architectural artifacts
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View and manage your TRM products, digital integrations, and digital interfaces
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
</td><td>
</td></tr><tr><td>
View your assigned entities
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td align="center">
\[Omitted image "icon-check-mark-green.png"\] Alt text: Yes
</td><td>
</td></tr></tbody>
</table>**Parent Topic:**[Install Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/install-ea-workspace.md)
**Related topics**
[Business stakeholder role for Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-business-stakeholder-role.md)
[Granular admin role changes in Enterprise Architecture](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-gran-admin-role-changes.md)
[Install Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/install-ea-workspace.md)
[Components installed with Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-installed-with-eaw.md)
| title | Enterprise Architecture Workspace access roles |
| description | The following roles help you to configure and use the Enterprise Architecture Workspace application. After access has been granted to a role, all the groups or users assigned to the role are granted access. Roles can contain other roles, and any access granted to a role is granted to any other role that includes it. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-access-roles.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-10-28 |
| reading_time_minutes | 16 |
| keywords | access rolespermissionsrole capabilitiesenterprise architectapplication portfoliobusiness architecturetechnology portfoliodata certificationmodelingAI systems |
| breadcrumb | Install Enterprise Architecture WorkspaceConfiguring Enterprise Architecture WorkspaceEnterprise Architecture WorkspaceEnterprise Architecture |