Add a user to a department

---
title: Add a user to a department
description: You can add users to departments, thereby enabling the departments to perform their specific tasks and reach their desired objectives. Users can contribute to the decision-making process of a department by providing their insights. This leads to optimized usage of business applications and increased cost savings.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-add-a-new-user-to-a-deparment.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage departments, Using business architecture, Working with Portfolio list view, Managing Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---

# Add a user to a department

You can add users to departments, thereby enabling the departments to perform their specific tasks and reach their desired objectives. Users can contribute to the decision-making process of a department by providing their insights. This leads to optimized usage of business applications and increased cost savings.

## Before you begin

Role required: user\_admin

## Procedure

1.  Navigate to **Workspace** > **Enterprise Architecture Workspace**.

2.  Open the Portfolio List view by selecting the Portfolio icon \[Omitted image "portfolio-icon.png"\] Alt text: Portfolio icon.

3.  Select the expand row icon \(\[Omitted image "ExpandIcon.png"\] Alt text: Expand Row icon\) next to **Business Architecture**.

4.  Select **Departments**.

5.  Select the department that you want to add users to.

    A new page appears and the details of the department are displayed.

6.  Select the **Users** tab.

7.  On the form, fill in the fields.

    For a description of the field values, see [Create user form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-create-new-user-form.md).

8.  Select **Save**.


**Parent Topic:**[Manage departments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-manage-departments.md)

**Related topics**  


[View all departments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-view-all-departments.md)

[Add or edit a department](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-add-or-edit-a-department.md)