Add a goal to a business process

task australia Updated Sep 10, 2026 1 min read eaw-add-goal-to-business-process.md

Add goals to business processes to align process activities with strategic objectives and track performance metrics.

Before you begin

Role required: sn_apm.apm_user

About this task

Link goals to business processes to establish clear connections between operational activities and strategic objectives. You can add existing goals or create new goals directly from the business process record.

Procedure

Navigate to Workspaces > Enterprise Architecture Workspace.
Open the Portfolio List view by selecting the Portfolio icon ([Omitted image "portfolio-icon.png"] Alt text:).
Select the expand row icon ([Omitted image "ExpandIcon.png"] Alt text:) next to Business Architecture.
Select Business Processes.
Select the business process that you want to add a goal to.
Select the Goals tab.
Add a goal using one of the following methods.
- To add an existing goal:
  1. Select Add.
  2. In the Add goal window, select the goal. A suggested relationship type appears in the Relationship type field, but you can select a different type from the list, if needed.
  3. Select Add.
- To create a goal, select New and complete the fields on the form. For field descriptions, see Create goal form.

Result

The goal appears in the Goals related list. You can manage the goal association from this list.

Parent Topic:Manage business processes

Related topics

Remove a goal from a business process

View all business processes

Keywords business process goalsenterprise architecturestrategic alignment

61 lines · 2.9 KB Wrap lines

---
title: Add a goal to a business process
description: Add goals to business processes to align process activities with strategic objectives and track performance metrics.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-add-goal-to-business-process.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [business process goals, enterprise architecture, strategic alignment]
breadcrumb: [Manage business processes, Using business architecture, Working with Portfolio list view, Managing Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---

# Add a goal to a business process

Add goals to business processes to align process activities with strategic objectives and track performance metrics.

## Before you begin

Role required: sn\_apm.apm\_user

## About this task

## Procedure

1. Navigate to **Workspaces** &gt; **Enterprise Architecture Workspace**.

2. Open the Portfolio List view by selecting the Portfolio icon \(\[Omitted image "portfolio-icon.png"\] Alt text:\).

3. Select the expand row icon \(\[Omitted image "ExpandIcon.png"\] Alt text:\) next to **Business Architecture**.

4. Select **Business Processes**.

5. Select the business process that you want to add a goal to.

6. Select the **Goals** tab.

7. Add a goal using one of the following methods.

- To add an existing goal:
1. Select **Add**.
2. In the Add goal window, select the goal. A suggested relationship type appears in the **Relationship type** field, but you can select a different type from the list, if needed.
3. Select **Add**.
- To create a goal, select **New** and complete the fields on the form. For field descriptions, see [Create goal form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-create-new-goal-form.md).

## Result

The goal appears in the **Goals** related list. You can manage the goal association from this list.

**Parent Topic:**[Manage business processes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-manage-business-processes.md)

**Related topics**

[Remove a goal from a business process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-remove-goal-from-business-process.md)

[View all business processes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-view-all-business-processes.md)