Create a demand towards achievement of a capability
Use a demand as a step to identify cost-saving opportunities on capabilities, to meet the target. The strategy that you associate with the demand action decides the strategy for the capability.
Before you begin
Role required: sn_apm.apm_user
Procedure
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Navigate to Workspaces > Enterprise Architecture Workspace.
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Open the Business Capability Hierarchy page by selecting the Business Portfolio icon ([Omitted image "business-portfolio-icon.png"] Alt text: Business Portfolio icon.).
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Select the row context menu icon ([Omitted image "icon-menu.png"] Alt text: Row context menu icon.) and select Create Demand.
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Select Open in new tab.
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On the form, fill in the fields.
For a description of the field values, see Demand form.
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Select Save to save the record and remain on the same form to add more details to the demand.
Parent Topic:Working with the business portfolio module
Related topics
Unassign a business application from a capability
Update the hierarchy of a business capability
---
title: Create a demand towards achievement of a capability
description: Use a demand as a step to identify cost-saving opportunities on capabilities, to meet the target. The strategy that you associate with the demand action decides the strategy for the capability.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-create-a-demand-towards-achievement-of-capability.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Working with the business portfolio module, Managing Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---
# Create a demand towards achievement of a capability
Use a demand as a step to identify cost-saving opportunities on capabilities, to meet the target. The strategy that you associate with the demand action decides the strategy for the capability.
## Before you begin
Role required: sn\_apm.apm\_user
## Procedure
1. Navigate to **Workspaces** > **Enterprise Architecture Workspace**.
2. Open the Business Capability Hierarchy page by selecting the Business Portfolio icon \(\[Omitted image "business-portfolio-icon.png"\] Alt text: Business Portfolio icon.\).
3. Select the row context menu icon \(\[Omitted image "icon-menu.png"\] Alt text: Row context menu icon.\) and select **Create Demand**.
4. Select **Open in new tab**.
5. On the form, fill in the fields.
For a description of the field values, see [Demand form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-edit-demand-form.md).
6. Select **Save** to save the record and remain on the same form to add more details to the demand.
**Parent Topic:**[Working with the business portfolio module](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-work-with-business-portfolio-mod.md)
**Related topics**
[Assign a business application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/assign-a-business-application.md)
[Unassign a business application from a capability](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/unassign-a-business-application-from-a-capability.md)
[Update the hierarchy of a business capability](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/update-hierarchy.md)
[View a roadmap of a business capability](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-view-roadmap-bc.md)
[Create a sub-capability](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-create-sub-capability.md)
[Add a business capability](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/add-a-capability.md)
[Delete a capability from the hierarchy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/delete-a-capability.md)
| title | Create a demand towards achievement of a capability |
| description | Use a demand as a step to identify cost-saving opportunities on capabilities, to meet the target. The strategy that you associate with the demand action decides the strategy for the capability. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-create-a-demand-towards-achievement-of-capability.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Working with the business portfolio moduleManaging Enterprise Architecture WorkspaceEnterprise Architecture WorkspaceEnterprise Architecture |