Add or edit a business process

task australia Updated Sep 10, 2026 1 min read eaw-create-business-process.md

A Business process is a collection of related, structured activities performed to achieve a specific business outcome. Use business processes to model how your organization operates and to associate the business applications that support those activities.

Before you begin

Role required: business_process_manager or asset or itil or sn_apm.apm_user

Procedure

Navigate to Workspace > Enterprise Architecture Workspace.
Open the Portfolio List view by selecting the Portfolio icon [Omitted image "portfolio-icon.png"] Alt text: Portfolio icon.
Select the expand row icon ([Omitted image "ExpandIcon.png"] Alt text: Expand Row icon) next to Business Architecture.
Select Business Processes.
Add or edit a business process.
- To add a business process, select New.
- To update details of an existing business process, select the business process.
On the form, fill in the fields.

For field information, see Create business process form.
Select Save.

Parent Topic:Manage business processes

Related topics

View all business processes

Manage architectural artifacts of a business process

Create a diagram for a business process map

Update a business process map

55 lines · 2.9 KB Wrap lines

---
title: Add or edit a business process
description: A Business process is a collection of related, structured activities performed to achieve a specific business outcome. Use business processes to model how your organization operates and to associate the business applications that support those activities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-create-business-process.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage business processes, Using business architecture, Working with Portfolio list view, Managing Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---

# Add or edit a business process

## Before you begin

Role required: business\_process\_manager or asset or itil or sn\_apm.apm\_user

## Procedure

1. Navigate to **Workspace** &gt; **Enterprise Architecture Workspace**.

2. Open the Portfolio List view by selecting the Portfolio icon \[Omitted image "portfolio-icon.png"\] Alt text: Portfolio icon.

3. Select the expand row icon \(\[Omitted image "ExpandIcon.png"\] Alt text: Expand Row icon\) next to **Business Architecture**.

4. Select **Business Processes**.

5. Add or edit a business process.

- To add a business process, select **New**.
- To update details of an existing business process, select the business process.
6. On the form, fill in the fields.

For field information, see [Create business process form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-business-process-form.md).

7. Select **Save**.

**Parent Topic:**[Manage business processes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-manage-business-processes.md)

**Related topics**

[View all business processes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-view-all-business-processes.md)

[Manage architectural artifacts of a business process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-assoicate-artifact-bp.md)

[Create a diagram for a business process map](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-bp-map.md)

[Update a business process map](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-update-bp-map.md)