Digital integration form \(easy form\) in EA Workspace

reference australia Updated Sep 10, 2026 3 min read eaw-digital-integ-form.md
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The digital integration represents the integration between two business applications.

Digital integration form (easy form) fields

Field

Description

Subscriber Business Application

Name of the business application that uses the provided interface to consume, exchange, or ingest data to support a business capability. Therefore it’s affected by the changes or an outage face connection or data loss.Note: Being a provider or subscriber business application, it doesn’t refer to the data flow direction (incoming, outgoing, bidirectional). It’s managed by the Data Flow Direction attribute.

Subscriber Digital Interface

Name of the digital interface that subscribes for the integration.

Provider Business Application

Name of the business application that provides the digital interface and enables to consume or ingest data. Changes, ownership, and responsibilities of the interface are often connected to the provider.Note: Being a provider or subscriber business application, it doesn’t refer to the data flow direction (incoming, outgoing, bidirectional). It’s managed by the Data Flow Direction attribute.

New Provider Digital Interface

Option to create a digital interface. This field is a placeholder digital interface that is related to a provider business application.

Provider Digital Interface

Name of the digital interface. As a digital integration between two business applications or services uses a digital interface (API), you must select an interface related to the provider business application or service.

IT Owner

The owner within the IT organization who owns the digital integration. It can be the same person who owns the parent subscriber business application.

Business Owner

The owner of the business function who owns the digital integration. It can be the same person who owns the parent subscriber business application.

Digital Integration Name

Name of the digital integration.This field is auto-populated when the Subscriber Business Application, Provider Business Application, and the Digital Interface fields are selected. You can modify the auto-populated name.

Type

Type of the integration. Use the following options:

  • Data Integration: Use this option when the integration must mainly focus on the exchange of data such as users, groups, locations, configuration items, and departments.
  • Process Integration: Use this option when the integration is about an interaction of transactional data to support a specific process.
  • User Interface Integration: Use this option when the integration opens a connection with another application and sends app data via a URL to query the application.

Subtype

Subtype of the integration.This field appears only when Data Integration is selected from the Type field. Use the following options:

  • Process configuration
  • Foundation data
  • Configuration items
  • Events
  • Reporting
  • Syslog

Trigger

How to trigger the integration.Use the following options:

  • Manual
  • Scheduled
  • Process Driven
  • Event

Interval

Frequency to trigger the integration.Options for the interval are as follows:

  • Seconds
  • Minutes
  • Hours
  • Days
  • Weeks
  • Months
  • Quarters
  • Years
  • On Demand
  • Real Time.

Description

Description about the digital integration. Describe why the integration is being created between two business applications or between an external service and a business application. Describe the business value it adds.

Additional fields appear after the digital integration is created. For details on the additional fields, see [Digital integration form in EA Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-update-digital-integration-form.md).

Parent Topic:Form field information for Enterprise Architecture Workspace

Related topics

Add or edit a digital integration in the EA Workspace

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