Manage business processes
eaw-manage-business-processes.md
A business processes is a structured method to organize and manage applications that collectively deliver a specific service—whether internal (example: HR systems) or external (example: customer portals). This process ensures alignment between business capabilities and IT assets, enabling better governance, risk management, and value delivery.
- View all business processes
You can view the list of all available business processes in the Enterprise Architecture Workspace. - Add or edit a business process
A Business process is a collection of related, structured activities performed to achieve a specific business outcome. Use business processes to model how your organization operates and to associate the business applications that support those activities. - Manage architectural artifacts of a business process
You can create new, add, or remove the artifacts that are associated with a business process. - View value stream stages associated with a business process
You can view the value stream stages associated with a business process to understand which steps in your value stream the business process supports. - Add a stakeholder to a business process
Add existing stakeholders to a business process or create new stakeholders to identify who is interested in the business process. - Remove a stakeholder from a business process
You can remove the stakeholders associated with a business process in the Enterprise Architecture Workspace. - Add a business unit to a business process
Add an existing business unit to a business process in Enterprise Architecture Workspace, or create a business unit directly from the business process record. - Remove a business unit from a business process
Remove business units associated with a business process in Enterprise Architecture Workspace. - Add a goal to a business process
Add goals to business processes to align process activities with strategic objectives and track performance metrics. - Remove a goal from a business process
Remove goals associated with a business process in Enterprise Architecture Workspace.
Parent Topic:Using business architecture
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--- title: Manage business processes description: A business processes is a structured method to organize and manage applications that collectively deliver a specific service—whether internal \(example: HR systems\) or external \(example: customer portals\). This process ensures alignment between business capabilities and IT assets, enabling better governance, risk management, and value delivery. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-manage-business-processes.html release: australia topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Using business architecture, Working with Portfolio list view, Managing Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture] --- # Manage business processes A business processes is a structured method to organize and manage applications that collectively deliver a specific service—whether internal \(example: HR systems\) or external \(example: customer portals\). This process ensures alignment between business capabilities and IT assets, enabling better governance, risk management, and value delivery. - **[View all business processes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-view-all-business-processes.md)** You can view the list of all available business processes in the Enterprise Architecture Workspace. - **[Add or edit a business process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-create-business-process.md)** A Business process is a collection of related, structured activities performed to achieve a specific business outcome. Use business processes to model how your organization operates and to associate the business applications that support those activities. - **[Manage architectural artifacts of a business process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-assoicate-artifact-bp.md)** You can create new, add, or remove the artifacts that are associated with a business process. - **[View value stream stages associated with a business process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-view-vs-stages-assoc-with-bp.md)** You can view the value stream stages associated with a business process to understand which steps in your value stream the business process supports. - **[Add a stakeholder to a business process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-add-stakeholder-to-business-process.md)** Add existing stakeholders to a business process or create new stakeholders to identify who is interested in the business process. - **[Remove a stakeholder from a business process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-remove-stakeholder-from-business-process.md)** You can remove the stakeholders associated with a business process in the Enterprise Architecture Workspace. - **[Add a business unit to a business process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-add-business-unit-to-business-process.md)** Add an existing business unit to a business process in Enterprise Architecture Workspace, or create a business unit directly from the business process record. - **[Remove a business unit from a business process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-remove-business-unit-from-business-process.md)** Remove business units associated with a business process in Enterprise Architecture Workspace. - **[Add a goal to a business process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-add-goal-to-business-process.md)** Add goals to business processes to align process activities with strategic objectives and track performance metrics. - **[Remove a goal from a business process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-remove-goal-from-business-process.md)** Remove goals associated with a business process in Enterprise Architecture Workspace. **Parent Topic:**[Using business architecture](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-using-business-architecture.md)
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