Create a diagram action for a custom shape
Create diagram actions for newly added custom shapes that can be used in Enterprise Modeling and Visualization to create diagrams.
Before you begin
Role required: sn_apm.apm_admin
About this task
After creating custom shapes and adding them to the shape library, you can define actions to associate with each shape. Diagram actions enhance the user experience by making diagrams more interactive and functional.
Procedure
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Navigate to Workspaces > Enterprise Architecture Workspace.
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Open the Setup page by selecting the Setup icon ([Omitted image "eaw-icon-setup.png"] Alt text: setup icon.).
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Select the expand row icon ([Omitted image "ExpandIcon.png"] Alt text: expand row icon.) next to Enterprise Modeling and Visualization.
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Select Diagram Actions.
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Select New.
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On the Diagram Action form, fill in the fields.
For field information, see Create diagram action form.
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Select Save.
Parent Topic:Working with custom shapes
Related topics
---
title: Create a diagram action for a custom shape
description: Create diagram actions for newly added custom shapes that can be used in Enterprise Modeling and Visualization to create diagrams.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-modeling-action-custom-shape.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Working with custom shapes, Working with Enterprise Modeling and Visualization, Managing Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---
# Create a diagram action for a custom shape
Create diagram actions for newly added custom shapes that can be used in Enterprise Modeling and Visualization to create diagrams.
## Before you begin
Role required: sn\_apm.apm\_admin
## About this task
After creating custom shapes and adding them to the shape library, you can define actions to associate with each shape. Diagram actions enhance the user experience by making diagrams more interactive and functional.
## Procedure
1. Navigate to **Workspaces** > **Enterprise Architecture Workspace**.
2. Open the Setup page by selecting the Setup icon \(\[Omitted image "eaw-icon-setup.png"\] Alt text: setup icon.\).
3. Select the expand row icon \(\[Omitted image "ExpandIcon.png"\] Alt text: expand row icon.\) next to **Enterprise Modeling and Visualization**.
4. Select **Diagram Actions**.
5. Select **New**.
6. On the Diagram Action form, fill in the fields.
For field information, see [Create diagram action form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-diagram-action-form.md).
7. Select **Save**.
**Parent Topic:**[Working with custom shapes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-working-custom-shapes.md)
**Related topics**
[Custom shapes example](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-custom-shape-example.md)
[Add a shape library element for a custom shape](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-custom-shape-element.md)
[Add a custom shape library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-add-custom-shape-library.md)
[Storing shapes or images to the database](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-store-image-databse.md)
| title | Create a diagram action for a custom shape |
| description | Create diagram actions for newly added custom shapes that can be used in Enterprise Modeling and Visualization to create diagrams. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-modeling-action-custom-shape.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Working with custom shapesWorking with Enterprise Modeling and VisualizationManaging Enterprise Architecture WorkspaceEnterprise Architecture WorkspaceEnterprise Architecture |