Create a blank diagram using modeling in the EA Workspace

task australia Updated Sep 10, 2026 2 min read eaw-modeling-create-diagram.md
Raw file servicenow.com

Create a diagram and synchronize it to the ServiceNow database.

Before you begin

Role required: sn_apm.apm_user

Procedure

  1. Navigate to Workspaces > Enterprise Architecture Workspace.

  2. Open the Modeling page by selecting the Modeling icon ([Omitted image "icon-modeling-logo.png"] Alt text: Modeling).

  3. Select New.

  4. Select Blank diagram.

  5. Enter a name for the artifact and select the architectural category it’s associated with.

  6. Select Create diagram.

Result

An empty diagram page opens in a new tab. You can add shapes and create a diagram.

Note:

  • You can add a shape to the canvas by selecting the shape or by dragging it from the Shapes palette to the canvas.
  • Before adding a shape, hover over its icon in the Shapes panel to see a preview popover showing a larger view of the shape and its label.

Parent Topic:Working with Enterprise Modeling and Visualization

Related topics

Share a modeling diagram

Save as a version

Duplicate a modeling diagram

Submit a modeling diagram for approval

Synchronize a shape to the database

Commit diagram changes

Add related records in the modeling diagram

Delete a shape

Working with business capability map

Working with business hierarchy map

Working with business process map

Working with ArchiMate Shapes

Working with custom shapes

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