General shapes

reference australia Updated Sep 10, 2026 1 min read eaw-modeling-general-shapes.md
Raw file servicenow.com

The general shapes section provides basic design elements that can be used to construct diagrams. By inserting icons such as arrows, circles, and text boxes, you can visually represent concepts, relationships, and processes in a clear and structured manner.

You can add a shape to the canvas by either selecting the shape or by dragging the shape from the Shapes palette to the canvas.

You can also adjust the size of shapes by selecting a shape and then drag any of its edges or corner handles. Pulling outward increases the shape's dimensions, while dragging inward reduces its size.

Shape Name
[Omitted image "icon-actor.png"] Alt text: Actor Actor
[Omitted image "icon-arrow.png"] Alt text: Arrow Arrow
[Omitted image "icon-chevron.png"] Alt text: Chevron Chevron
[Omitted image "icon-circle.png"] Alt text: Circle Circle
[Omitted image "icon-cylinder.png"] Alt text: Cylinder Cylinder
[Omitted image "icon-diamond.png"] Alt text: Diamond Diamond
[Omitted image "icon-double-ended-arrow.png"] Alt text: Double ended arrow Double ended arrow
[Omitted image "icon-eight-pointed-star.png"] Alt text: Eight pointed star Eight pointed star
[Omitted image "icon-five-pointed-star.png"] Alt text: Five pointed star Five pointed star
[Omitted image "icon-half-eclipse.png"] Alt text: Half eclipse Half eclipse
[Omitted image "icon-junction.png"] Alt text: Junction Junction
[Omitted image "icon-octagon.png"] Alt text: Octagon Octagon
[Omitted image "icon-parallelogram.png"] Alt text: Parallelogram Parallelogram
[Omitted image "icon-pentagon.png"] Alt text: Pentagon Pentagon
[Omitted image "icon-rectangle.png"] Alt text: Rectangle Rectangle
[Omitted image "icon-speech-bubble.png"] Alt text: Speech bubble Speech bubble
[Omitted image "icon-square.png"] Alt text: Square Square
[Omitted image "icon-sticky-note.png"] Alt text: Sticky note Sticky note
[Omitted image "icon-text-box.png"] Alt text: Text box Text box
[Omitted image "icon-triangle.png"] Alt text: Triangle Triangle

Parent Topic:Shapes to create a modeling diagram

Search documentation
Search document titles and file paths on the australia branch