Update a business process map

---
title: Update a business process map
description: Modify an existing business process map by adding new events, activities, or gateways.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-modeling-update-bp-map.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Working with business process map, Working with Enterprise Modeling and Visualization, Managing Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---

# Update a business process map

Modify an existing business process map by adding new events, activities, or gateways.

## Before you begin

Role required: sn\_apm.apm\_user

**Note:** To update a diagram, you must have the Owner or Editor access to the artifact or diagram.

## Procedure

1.  Navigate to **Workspaces** > **Enterprise Architecture Workspace**.

2.  Open the Modeling page by selecting the Enterprise Modeling and Visualization icon \(\[Omitted image "icon-modeling-logo.png"\] Alt text: Enterprise Modeling and Visualization icon\).

3.  Open an existing business process map from the Diagrams page.

4.  Add the required shapes and connections.

    Drag shapes from the **Shapes** palette to the canvas. BPMN shapes are organized into sub-categories — **Gateway**, **Event**, **Activity**, and **General**. For a full list of available shapes, see [Business Process Modeling Notation \(BPMN\) shapes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-bpmn-shapes.md).

    For activity shapes such as user task or service task, select the Open the side panel icon \(\[Omitted image "icon-open-side-panel.png"\] Alt text: Open side panel\) to update the details of the associated record.

    To change the style of a connector, select the relationship line and choose a line type from the drop-down that appears directly on the line. BPMN shapes and general shapes have their own sets of line types.

5.  To swap a shape with a different one, select the shape and use the **Shape type** option in the right panel.

    The replacement shape retains the original shape's label and connectors.

6.  Select the More Actions context menu \(\[Omitted image "eaw-icon-menu.png"\] Alt text: More actions menu\) to see options for deleting a shape from the canvas.

7.  Select **Share** to share the diagram with individuals or groups.

    For more information, see [Share a modeling diagram](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-share-diagram.md).

8.  Select the More Actions menu \(\[Omitted image "icon-three-dot-menu-eaw.png"\] Alt text: More actions menu.\) to perform the following actions:

    -   **Save as new version**: Select this option to create a version for the selected diagram. The version number is automatically added in the Version number field, and it isn’t editable. For more information, see [Save as a version](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-save-as-new.md).
    -   **Duplicate**: Select this option to duplicate the diagram. For more information, see [Duplicate a modeling diagram](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-duplicate.md).
    -   **Submit for approval**: Select this option to submit the diagram for approval. The approval process can be done through a configured workflow. By default, the approval request is submitted to the Enterprise Architect group. For more information, see [Submit a modeling diagram for approval](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-submit-for-approval.md).
9.  Select **Commit changes** to synchronize the diagram to the database.

    This option is available only when the diagram is approved. For more information, see [Synchronize a shape to the database](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-sync-shape.md).


**Parent Topic:**[Working with business process map](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-work-with-bp-map.md)

**Related topics**  


[Create a diagram for a business process map](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-bp-map.md)

[View all shape libraries](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-view-shape-libraries.md)

[Business Process Modeling Notation \(BPMN\) shapes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-bpmn-shapes.md)

[Business process modeling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/business-process-modeling.md)