Run a scheduled job to update the TCO score range

task australia Updated Sep 10, 2026 2 min read eaw-run-job-update-score-range-indicator-score.md

Run the Update Score Range in Indicator Score Table scheduled job to populate the Total Cost of Ownership (TCO) score range on existing Indicator Score (apm_app_indicator_score) records when the Score range field is not populated.

Before you begin

Role required: admin

About this task

The Business applications by TCO score widget on the Portfolio TCO tab of the Dashboard page reads the TCO score band directly from a Score range field on the Indicator Score (apm_app_indicator_score) table.

If you're upgrading from a previous release, your existing Indicator Score records don't have this field populated. The widget shows empty state as the X-axis label instead of the TCO score bands. New installations aren't affected because the field is populated automatically as indicator scores are generated.

To populate the Score range field on existing records, run the Update Score Range in Indicator Score Table scheduled job. This is a one-time, on-demand job that is inactive by default.

Note: The time the job takes to run depends on the number of records in the Indicator Score (apm_app_indicator_score) table.

Procedure

Navigate to All > System Definition > Scheduled Jobs.
In the Name field, enter Update Score Range in Indicator Score Table and press Enter to filter the list.
Open the Update Score Range in Indicator Score Table scheduled job.
Verify that your application scope is set to Enterprise Architecture Workspace.

For information on changing the application scope, see Application picker.
Select the Active check box to activate the job.
Select Execute Now.

Result

The Score range field is populated on your existing Indicator Score records, and the Business applications by TCO score widget displays the TCO score bands.

Parent Topic:Configure application total cost of ownership (TCO) in Enterprise Architecture Workspace

Manage application total cost of ownership (TCO) in Enterprise Architecture Workspace

Set the fiscal period property for TCO dashboards

Application indicator score calculation in Enterprise Architecture Workspace

Keywords TCO score rangeindicator scorescheduled jobportfolio TCO

66 lines · 4.1 KB Wrap lines

---
title: Run a scheduled job to update the TCO score range
description: Run the Update Score Range in Indicator Score Table scheduled job to populate the Total Cost of Ownership \(TCO\) score range on existing Indicator Score \(apm\_app\_indicator\_score\) records when the Score range field is not populated.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-run-job-update-score-range-indicator-score.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [TCO score range, indicator score, scheduled job, portfolio TCO]
breadcrumb: [Configure application total cost of ownership \(TCO\) in Enterprise Architecture Workspace, Configure EA Workspace using the Setup page, Configuring Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---

# Run a scheduled job to update the TCO score range

Run the **Update Score Range in Indicator Score Table** scheduled job to populate the Total Cost of Ownership \(TCO\) score range on existing **Indicator Score** \(apm\_app\_indicator\_score\) records when the **Score range** field is not populated.

## Before you begin

Role required: admin

## About this task

The **Business applications by TCO score** widget on the **Portfolio TCO** tab of the Dashboard page reads the TCO score band directly from a **Score range** field on the **Indicator Score** \(apm\_app\_indicator\_score\) table.

If you're upgrading from a previous release, your existing **Indicator Score** records don't have this field populated. The widget shows empty state as the X-axis label instead of the TCO score bands. New installations aren't affected because the field is populated automatically as indicator scores are generated.

To populate the **Score range** field on existing records, run the **Update Score Range in Indicator Score Table** scheduled job. This is a one-time, on-demand job that is inactive by default.

**Note:** The time the job takes to run depends on the number of records in the **Indicator Score** \(apm\_app\_indicator\_score\) table.

## Procedure

1. Navigate to **All** &gt; **System Definition** &gt; **Scheduled Jobs**.

2. In the Name field, enter `Update Score Range in Indicator Score Table` and press Enter to filter the list.

3. Open the **Update Score Range in Indicator Score Table** scheduled job.

4. Verify that your application scope is set to Enterprise Architecture Workspace.

For information on changing the application scope, see [Application picker](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/application-development/c_ApplicationPicker.md).

5. Select the **Active** check box to activate the job.

6. Select **Execute Now**.

## Result

The **Score range** field is populated on your existing **Indicator Score** records, and the **Business applications by TCO score** widget displays the TCO score bands.

**Parent Topic:**[Configure application total cost of ownership \(TCO\) in Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-setup-app-tco.md)

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[Manage application total cost of ownership \(TCO\) in Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-app-tco.md)

[Set the fiscal period property for TCO dashboards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-set-property-tco-dashboards.md)

[Application indicator score calculation in Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-application-indicator-score-calculation.md)