Set shape connector properties in Enterprise Modeling and Visualization
Configure the relationship type or visual style of a connector between shapes in an enterprise modeling diagram.
Before you begin
[Omitted video] Description: Configure the relationship type or visual style of a connector between shapens in an Enterprise Modeling diagram.
Role required: sn_apm.apm_user
Procedure
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Navigate to Workspaces > Enterprise Architecture Workspace.
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Open the Modeling page by selecting the Enterprise Modeling and Visualization icon ([Omitted image "icon-modeling-logo.png"] Alt text: Enterprise Modeling and Visualization icon.).
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Select a diagram from the Diagrams page or create a diagram.
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Select a connector between two shapes.
A toolbar appears above the connector.
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In the toolbar, configure the connector based on the notation of the connected shapes.
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For ArchiMate connectors (both shapes are ArchiMate shapes), open the Link type drop-down and select a relationship type.
[Omitted image "connector-line-archimate-drop-down.png"] Alt text: Drop-down list showing ArchiMate relationship types, including Access, Serving, Association, Triggering, Influence, and other relationship variants.
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For non-ArchiMate and mixed connectors (at least one shape is non-ArchiMate), set the connector line properties using the toolbar controls. |Control|Option| |-------|------| |Line style|Solid| |Dashed| |Dotted| |Start arrow and End arrow|None| |Arrow| |Open arrow| |Open diamond| |Circle| |Bar| |Icon|None| |Initiating message flow| |Non-initiating message flow|
[Omitted image "connector-line-non-archimate.png"] Alt text: Non-ArchiMate connector toolbar showing line style, start arrow, Flip, end arrow, icon, and T+ controls above a connector linking two shapes.
Number Control Description 1 Line style Sets the connector line to solid, dashed, or dotted. 2 Start arrow Sets the arrowhead style at the starting end of the connector. 3 Swap direction Reverses the connector orientation, switching the left and right sides. 4 End arrow Sets the arrowhead style at the ending end of the connector. 5 Icon Adds a BPMN message flow decorator icon to the connector. 6 T+ Adds a text label to the connector. -
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To reverse the connector direction, select Swap direction.
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To add a text label to the connector, select T+.
For details, see Add labels to connector lines between shapes in a diagram.
Parent Topic:Working with Enterprise Modeling and Visualization
Related topics
Create a blank diagram using modeling in the EA Workspace
Shape connector properties in Enterprise Modeling and Visualization
Add labels to connector lines between shapes in a diagram
Exploring Enterprise Modeling and Visualization in the EA Workspace
---
title: Set shape connector properties in Enterprise Modeling and Visualization
description: Configure the relationship type or visual style of a connector between shapes in an enterprise modeling diagram.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-set-connector-properties.html
release: australia
topic_type: task
last_updated: "2026-05-12"
reading_time_minutes: 2
keywords: [connector, connector properties, relationship type, ArchiMate, line style]
breadcrumb: [Working with Enterprise Modeling and Visualization, Managing Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---
# Set shape connector properties in Enterprise Modeling and Visualization
Configure the relationship type or visual style of a connector between shapes in an enterprise modeling diagram.
## Before you begin
\[Omitted video\] Description: Configure the relationship type or visual style of a connector between shapens in an Enterprise Modeling diagram.
Role required: sn\_apm.apm\_user
## Procedure
1. Navigate to **Workspaces** > **Enterprise Architecture Workspace**.
2. Open the Modeling page by selecting the Enterprise Modeling and Visualization icon \(\[Omitted image "icon-modeling-logo.png"\] Alt text: Enterprise Modeling and Visualization icon.\).
3. Select a diagram from the Diagrams page or create a diagram.
4. Select a connector between two shapes.
A toolbar appears above the connector.
5. In the toolbar, configure the connector based on the notation of the connected shapes.
- For ArchiMate connectors \(both shapes are ArchiMate shapes\), open the **Link type** drop-down and select a relationship type.
\[Omitted image "connector-line-archimate-drop-down.png"\] Alt text: Drop-down list showing ArchiMate relationship types, including Access, Serving, Association, Triggering, Influence, and other relationship variants.
- For non-ArchiMate and mixed connectors \(at least one shape is non-ArchiMate\), set the connector line properties using the toolbar controls.
|Control|Option|
|-------|------|
|**Line style**|Solid|
|Dashed|
|Dotted|
|**Start arrow** and **End arrow**|None|
|Arrow|
|Open arrow|
|Open diamond|
|Circle|
|Bar|
|**Icon**|None|
|Initiating message flow|
|Non-initiating message flow|
\[Omitted image "connector-line-non-archimate.png"\] Alt text: Non-ArchiMate connector toolbar showing line style, start arrow, Flip, end arrow, icon, and T+ controls above a connector linking two shapes.
|Number|Control|Description|
|------|-------|-----------|
|1|**Line style**|Sets the connector line to solid, dashed, or dotted.|
|2|**Start arrow**|Sets the arrowhead style at the starting end of the connector.|
|3|**Swap direction**|Reverses the connector orientation, switching the left and right sides.|
|4|**End arrow**|Sets the arrowhead style at the ending end of the connector.|
|5|**Icon**|Adds a BPMN message flow decorator icon to the connector.|
|6|**T+**|Adds a text label to the connector.|
6. To reverse the connector direction, select **Swap direction**.
7. To add a text label to the connector, select **T+**.
For details, see [Add labels to connector lines between shapes in a diagram](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-add-labels-to-connector-lines.md).
**Parent Topic:**[Working with Enterprise Modeling and Visualization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-work-with-ent-model-and-visual.md)
**Related topics**
[Create a blank diagram using modeling in the EA Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-create-diagram.md)
[Shape connector properties in Enterprise Modeling and Visualization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-connector-properties.md)
[Add labels to connector lines between shapes in a diagram](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling-add-labels-to-connector-lines.md)
[Working with ArchiMate Shapes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-work-with-archimate-shapes.md)
[Exploring Enterprise Modeling and Visualization in the EA Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/eaw-modeling.md)
| title | Set shape connector properties in Enterprise Modeling and Visualization |
| description | Configure the relationship type or visual style of a connector between shapes in an enterprise modeling diagram. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/application-portfolio-management/eaw-set-connector-properties.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-05-12 |
| reading_time_minutes | 2 |
| keywords | connectorconnector propertiesrelationship typeArchiMateline style |
| breadcrumb | Working with Enterprise Modeling and VisualizationManaging Enterprise Architecture WorkspaceEnterprise Architecture WorkspaceEnterprise Architecture |