Understanding the publishing results and knowledge base output
Understand what happens after you publish or republish a TRM catalog and how to interpret the results in the Publishing Center and the knowledge base.
Publishing results in the Publishing Center
When you publish or republish a TRM catalog, the Publishing Center tracks the outcome of the publishing operation. For more information, see View publishing status and run log.
Knowledge base output
Publishing a TRM catalog generates knowledge base content that you can browse and search. After publishing, a catalog link is generated. For more information, see Access the published TRM catalog knowledge base.
Note: The Authored by and Revised by fields on knowledge base articles reflect the account that triggered the update:
- Articles created or updated through the Publish button in the Publishing Center show System Administrator in both fields, because publishing runs as a scheduled job.
- Articles updated automatically when a TRM product or product lifecycle record changes show the logged-in user who made the change.
How TRM content is structured in the knowledge base
Each TRM product is published as a Knowledge Base article with predefined sections. Common sections include:
- General Information- This section presents high‑level product details, such as:
- Product name
- Product type (for example, Software or Hardware)
- TRM phase
- Category name
- Company or vendor name
- Category owner
- Investment direction
- Business justification
- Product Lifecycles- This section presents the lifecycle‑specific information for the product, such as:
- Model or version details
- Lifecycle phase
- Phase start and end dates
- Descriptions or notes related to lifecycle phases
Access and visibility
Access to the published TRM catalog depends on how the catalog and Knowledge Base are configured:
- Internal catalogs require users to sign in to view the Knowledge Base content.
- Public catalogs can be configured to allow guest access through a portal.
Note: The knowledge base content is always read‑only. To make changes, update TRM data or publishing configuration, and publish or republish the catalog.
Parent Topic:Working with the publishing center
Related topics
Publish a TRM catalog to the knowledge base
---
title: Understanding the publishing results and knowledge base output
description: Understand what happens after you publish or republish a TRM catalog and how to interpret the results in the Publishing Center and the knowledge base.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/application-portfolio-management/understand-publishing-output.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Working with the publishing center, Managing Enterprise Architecture Workspace, Enterprise Architecture Workspace, Enterprise Architecture]
---
# Understanding the publishing results and knowledge base output
Understand what happens after you publish or republish a TRM catalog and how to interpret the results in the Publishing Center and the knowledge base.
## Publishing results in the Publishing Center
When you publish or republish a TRM catalog, the Publishing Center tracks the outcome of the publishing operation. For more information, see [View publishing status and run log](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/view-run-log.md).
## Knowledge base output
Publishing a TRM catalog generates knowledge base content that you can browse and search. After publishing, a catalog link is generated. For more information, see [Access the published TRM catalog knowledge base](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/access-the-published-kb.md).
**Note:** The **Authored by** and **Revised by** fields on knowledge base articles reflect the account that triggered the update:
- Articles created or updated through the **Publish** button in the Publishing Center show **System Administrator** in both fields, because publishing runs as a scheduled job.
- Articles updated automatically when a TRM product or product lifecycle record changes show the logged-in user who made the change.
## How TRM content is structured in the knowledge base
Each TRM product is published as a Knowledge Base article with predefined sections. Common sections include:
- General Information- This section presents high‑level product details, such as:
- Product name
- Product type \(for example, Software or Hardware\)
- TRM phase
- Category name
- Company or vendor name
- Category owner
- Investment direction
- Business justification
- Product Lifecycles- This section presents the lifecycle‑specific information for the product, such as:
- Model or version details
- Lifecycle phase
- Phase start and end dates
- Descriptions or notes related to lifecycle phases
## Access and visibility
Access to the published TRM catalog depends on how the catalog and Knowledge Base are configured:
- Internal catalogs require users to sign in to view the Knowledge Base content.
- Public catalogs can be configured to allow guest access through a portal.
**Note:** The knowledge base content is always read‑only. To make changes, update TRM data or publishing configuration, and publish or republish the catalog.
**Parent Topic:**[Working with the publishing center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/working-with-publishing-center.md)
**Related topics**
[Publish a TRM catalog to the knowledge base](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/publish-trm-cat-to-kb.md)
[Create a configuration to publish TRM data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/config-trm-data-to-publish.md)
[Access the published TRM catalog knowledge base](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/application-portfolio-management/access-the-published-kb.md)
| title | Understanding the publishing results and knowledge base output |
| description | Understand what happens after you publish or republish a TRM catalog and how to interpret the results in the Publishing Center and the knowledge base. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/application-portfolio-management/understand-publishing-output.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Working with the publishing centerManaging Enterprise Architecture WorkspaceEnterprise Architecture WorkspaceEnterprise Architecture |