Available conversational actions

---
title: Available conversational actions
description: Workflow Studio provides a set of actions that are preconfigured to be compatible with and callable by conversational interfaces such as Now Assist.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/build-workflows/workflow-studio/available-conversational-actions.html
release: australia
product: Workflow Studio
classification: workflow-studio
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Conversational actions, Explore actions, Explore flows, Flows, subflows, and actions, Workflow Studio, Build workflows]
---

# Available conversational actions

Workflow Studio provides a set of actions that are preconfigured to be compatible with and callable by conversational interfaces such as Now Assist.

|Name|Application Scope|User roles required|
|----|-----------------|-------------------|
|Add Comments and Work Notes|[ITSM spoke](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/workflow-studio/itsm-spoke.md)|itil|
|Create Checklist from Template|Global|itil|
|Create Outage|Global|itil|
|Create Problem Record from Incident|Global|itil|
|Look up User|Microsoft Active Directory v2 Spoke|admin|
|Disable User|Microsoft Active Directory v2 Spoke|admin|
|Enable User|Microsoft Active Directory v2 Spoke|admin|
|Send Notification|Global|none|
|Create Meeting Space|Google Meet Spoke|admin|
|Update Meeting Space|Google Meet Spoke|admin|